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BMW
- Automotive
- Mount Kisco, NY
About this business
Location details
250 Kisco Ave, Mount Kisco, NY, 10549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very Good Experiance from someone 5 hours away I saw a Porsche Boxster on Cars.com and reached out to Jack Salch via email. He called back promptly and through a couple more emails back and forth I was on my way to look at the Boxster. Jack had indicated what paperwork was required as well as funding so I was prepared to purchase it when I got there if I so decided to. We took it for a test drive, it was what it appeared to be and off to finish the paperwork process and purchase. I was there an hour or so. Great experience. ... read more
Business response:
Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our sales department. Our team works hard each and every day to exceed our valued and loyal customers' expectations. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Kieth Kubat - Sales Manager
Best dealer I have ever dealt with. I have dealt with this dealership since they opened. I just purchased my 5th BMW from them. My sales associate Claus is great. I get treated with the upmost respect every time I go there, whether it be for service or sales, I get wonderful service. I am a very loyal person when I am treated well, therefore this dealership will probably have my business for a very long time. I purchase new cars for myself and my wife about every 3 years, so they will be seeing a lot of me in the future.
Business response:
Thank you for your excellent review. We are very pleased to hear that you were happy with Claus and our sales department. We strive each and every day to provide all our valued and loyal customers with exceptional service. It has been a pleasure doing business with you; we look forward to working with you again in the future. Regards, Keith Kubat - Sales Manager
repairs I needed a repair on my 328i, when I brought it in the service manager took it right away and told me it will be a couple hours. They even offered to drive me into the local mall while I wait. I later received a call saying my car was ready before the intial time. This dealer is excellent.
Business response:
Thank you for your review. I am very happy to hear about your latest experience with our service department. Our team takes great pride in providing all our valued customers with superior customer service and exceeding their expectations. It has been a pleasure doing business with you, and look forward to working with you again in the future. Regards, Vincent Robustello - Service Manager
Best buying experience so far Believe it or not my negotiations for my trade-in took place over the phone. Rich was very professional from start to finish. The car did end up having a fault but thy was fixed and so far so good. I'm a happy camper right now.
Business response:
Thank you for taking the time to write your review. I am delighted to hear that you had a positive experience with our dealership. Our goal each and every day is to provide all our valued customers with outstanding customer service and make all their visits a positive one. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager
Great customer service . Service manager Vicent was helpful and displayed professionalism and courtesy during my visit to BMW of mount Kisko
Business response:
Thank you for taking the time to comment on your latest visit with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and worry free service appointments. We appreciate your business, and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager
Don't hesitate to buy from BMW Mt Kisco I am in the market for a very specific car and BMW Mt Kisco had one with extremely low mileage. I contacted them online and I was put in touch with Damian. I live about 4.5 hours away from these guys, and therefore most of my interactions are long distance. Nevertheless, he was extremely courteous, professional and very attentive to my needs. BMW Mt Kisco's prices were very competitive, and hence, they are somewhat firm on the list prices. However, they are willing to work with me on a... read more
Business response:
Thank you for your review. We appreicate our valued and loyal customers taking the time share their feedback on their latest visits with our dealerhsip. It has been a pleasure doing business with you, and we hope to see you again soon. Regards, Keith Kubat - Sales Manager
Excellent customer experience Very professional sales staff; no pressure sales process.
Business response:
Thank you for taking the time to submit your review. I am delighted to hear that you were satisfied with our dealership. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. Thank you for choosing BMW Mt Kisco, as always we appreciate your business. Regards, Keith Kubat - Sales Manager
Stay away from service I brought my car in for an oil change on a Saturday. I should have known when I dropped it off that there would be problems. It started when the service rep told me what the charge for the oil change would be. I was shocked since I have a service contract on the car that covers oil changes (and more). When I pointed this out to the serive rep, she said "Let me check" Then came back and apoligized saying there would be no charge and that the car would be ready by 1:00 PM. At 3:00 I got a call telling me... read more
Go to another dealer I would most definitely *NOT* recommend this dealer for anything. It started with bad service -- I brought in my car to be inspected (plus a warning light for one of the tail lights). They broke a bunch of wiring. After I brought the car back 3 separate times for the light, they charged me over $750 to fix the problem the technician created. They told me I accepted the risk of possible damage and any related cost when I authorized the service. Most recently, we decided to try again. We ordered a new car ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,279 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.