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BMW
- Automotive
- Mount Kisco, NY
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
250 Kisco Ave, Mount Kisco, NY, 10549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Repair costs! This isn?t about the staff. My salesperson was so responsive. It?s about the cost to me. I had a run flat tire that did not run flat and the subsequent damage cost me $3,400 plus a rental. A loaner wasn?t available to me! I had tire insurance, thank goodness. I went 7.5 miles at 25-30 when Bmw says 50-100 miles at 50 is safe. The tire shredded and then proceeded to damage the control arm, rim, wheel well and fender. And this was my cost why? The tire they put on my car did not perform to expectations, promise o... read more
Sold my Truck using Auto Nation at BMW of Mt Kisco Terrible experience. I received a low ball estimate for the value of my 2010 truck from Auto Nation but I wanted to get rid of it so I made an appointment and went to BMW of Mt. Kisco on a Saturday morning. I was surprised when I got there and they told me it was going to take 2 hours to complete the sale. After 2 hours, they finally completed there "appraisal" and cut 1/3 off of there already low offer. I wanted to get rid of the truck and I already invested 2 hours of a Sa... read more
Bad Customer Service This is the worst dealership experience in my experience of car buying. Do not patronize BMW of Mt Kisco. Find another BMW in your zip code. If you absolutely must, Do not work with Jeff Massicott (sales man). This dealership has no sense of urgency, they lack proper communication and they relate with customers unprofessionally. I Spent over 10 hours in the dealership, A police officer had to get involved to mediate the situation for them to attend to me because I left the dealership out of extreme frust... read more
Waste of time I called multiple times last week to check on the status of a Certified Pre-Owned vehicle. After not getting a call back until 2 days later (although I wasn't available and they left a voicemail), I finally received an e-mail from the General Manager to indicate that it was fully available. He asked me to and I reserved the vehicle, saw it today and after planning my schedule around this and wasting a couple hours there plus giving my credit card for a deposit, I get a call back hours later telling me that the ... read more
Disappointing Leasing Experience I found the sales person condescending and flat out wrong on various issues. Also, in the Northeast in January they sent me home with summer tires, never mentioned winter tires, then when I called told me it was my fault and how shonuld they know. Their so,union was I should buy 4 winter tires on my own and it wasn’t their problem. Unbelievably unhelpful and disappointing sales process. If i didn’t love the car I would have walked away. Unlikely to be a repeat customer unless significant chan... read more
Disappointing experience Three negatives stand out: 1) When I asked if BMW leases still included scheduled maintenance I was told “yes”. Problem is, apparently this only includes up to 30K miles, so the response I got was FALSE; I am responsible for the 40K and 50K service. I found that out upon signing my lease; a point at which I had no power to negotiate. 2) The dealership tried to give me a car with gas level at empty. I had to point out that it had an empty tank, and then waited as they went to fill it up. Had I not not... read more
Typical bmw To start off Devante Genious was great to deal with until the point where coming out to drive 2 hrs to purchase the vehicle. So the vehicle has been on their lot for over two months and I was told it had a previous hold. Fast Forward everything was great until time came to sign the paperwork, just to be told 1. The title wasn't signed by the previous owner so they cannot proceed with the purchase and 2. Someone wrote in the wrong mileage on the title so therefore they have to have it corrected. That just see... read more
Mr Hank Overall not bad, however it took 4 1/2 hours to complete the purchase of a certified 2015 5 series. It seems that there was a lack of communication between sales, and service. I was becoming very agitated after 2 hours of waiting then more aggravated after 3 hours finally nearly fed up after 4 hours. The sales people were apologetic but this was no way to treat a customer. I don't believe I would do business with Mt Kisco BMW again.
sales Never buy BMW certified car at BMW Mt Kisco dealership !!!C Today I had very bad experience trying to buy a car which I was told was reserved for me by sales representative Michael Tierney .He sent me 5 emails assuring that car was off advertising and I can come and make a deal.After driving almost 2hrs ,filling all papers,taking driving test suddenly they found out that that car was sold-someone left deposit and there nothing they can do and started offering me other car that was not even near the car that planned to ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,279 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.