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BMW

4.5

About this business

Location details

215 E Montgomery Ave, Spokane, WA, 99207, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.52,116 reviews
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trirad64's profile image
trirad64 
7 years ago

"Excellent service" I had routine warranty service performed on my 2015 X5 d and the experience was excellent. Scott was friendly, professional, and timely. He answered all my questions and got me in and out quickly. 

Business response:

It's a pleasure to see that our service got you in and out in a timely manner. Hope your X5 is treating you well and looking forward to seeing you here at your next service visit. Regards, Phil Brooker General Manager pbrooker@lithia.com 

ESPESETHJANE's profile image
ESPESETHJANE 
7 years ago

"Smooth and efficient" Brett allowed me to do 3 test drives along with having a Open discussion of pros and cons of different vehicles of many brand names. He truly was a very knowledgeable professional along giving me a custom tour of my new vehicle himself, knowing that I had different needs as a senior. 

Business response:

Brett is a huge part of our team and we can't wait to tell him about this positive review! We look forward to serving you again soon and thank you for visiting BMW of Spokane! Regards, Phil Brooker General Manager pbrooker@lithia.com 

bmwspokane's profile image
bmwspokane 
7 years ago

"Service and new tires " Was treated professional and always updated on service progress. Everyone extremely great to work with and attentive. Having a loaner car made it possible for me to have service on my car taken care of 

Business response:

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you for choosing BMW of Spokane and we can't wait to see you back here again! Regards, Phil Brooker General Manager pbrooker@lithia.com 

KristinaVZW's profile image
KristinaVZW 
7 years ago

"Airbag recall" I was scheduled in quickly and the repair was completed sooner than was quoted. They also notified me of other repairs needed. The honest and prompt service I received made my decision easy to schedule my brake flush with them. Thank you!!! 

Business response:

It's wonderful to hear that you were impressed with everything from our service and staff! We really appreciate your feedback and hope to see you back again soon! Regards, Phil Brooker General Manager pbrooker@lithia.com 

BUCKSNORT416's profile image
BUCKSNORT416 
7 years ago

"Steve was very helpful, even loaned me his car to get lunch " Steve explained my options, even introducing me to the technician who was aligning my car. After talking to both I was able to come to a decision on which tires were best for me and my car. 

JOHNPAUL56's profile image
JOHNPAUL56 
7 years ago

"Took good care of my BMW." Polite knowledgeable and friendly. Didn’t try to sell me something I didn’t need. Great dealership! I will use this dealership again! Yes sir! 

Rstric's profile image
Rstric 
7 years ago

"Excellent honest customer service" We thoroughly enjoyed our experience at BMW of Spokane. They were honest and no pressure. We looked at several alternatives to our specifications. I really appreciate the service. 

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LAVENDERHILLRANCH 
7 years ago

"Thank you " Thank you for your professionalism and friendliness. Everyone at the Spokane BMW dealership was . The service, the cleanliness it is above and beyond what I had even expected. 

Pam S.'s profile image
Pam S. 
7 years ago

"Excellent Experience" I took my aging convertible in for some repair work. Scott G was great to work with and kept me up to date with information and estimates. I also got to work with Tom Sparks and am now considering the purchase of a new convertible. Everyone was helpful and considerate. I would not hesitate to recommend BMW Spokane to others looking to establish a relationship with a local dealership. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,116 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.