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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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Debbie S's profile image
7 years ago

"Highly Recommend " The best sales service I ever had at a car dealership! Dennis and Donnie went above and beyond for me. I purchased a beautiful car and love it! Best prices and I will never have to worry about customer care... they stand by their customers. Highly recommend! Ask for Dennis! 

Petronila28's profile image
Petronila28 
7 years ago

"Bouthg " This is good dealer nothing hinde, the seller Karl was every time kindly , the seller fine he get the better for us and he do everything 

colellan1's profile image
colellan1 
7 years ago

I recently leased a 2017 X5 at BMW. This is my second lease from BMW both from BMW of Watertown. The service is phenomenal and all employees from the service department, to sales, to financing go out of their way to assist you and make you feel like a valued customer! All employees are professional, knowledgeable and friendly!! A special thank you to Dennis Smith and Charlie Tuscano for making this a truly fantastic experience! Nikki C 

Jimmyc's profile image
7 years ago

The service department staff at Bmw Watertown is very knowledgeable,friendly, and extremely professional. They care about their customer and want to please them in every way. I work with EriicDuVerger in the service department along with Walter Modeen. They really care about the customer and always willing to satisfy them. I have been working with Dennis Smith in the sales department.for the last 3 years. His knowledge of cars and especially BMW’s is second to none. He is definitely a Full Service sales adviser. We always ta... read more

Amerc860's profile image
7 years ago

We have been to this dealership twice now. The first time for an oil change and the second for a water pump and ignition coils replacement. Howie Hafford of the service department is great to work with. Always updating me. I previously called new country and bmw of north haven, and the customer service does not even compare. When we are ready to purchase our new Bmw, we will be buying from here. We will not go anywhere else. 

nelson_nw_ct's profile image
nelson_nw_ct 
7 years ago

I had a really good experience at BMW of Watertown. I bought a new 2017 X3 in August. Charles P. was my salesman and Charles T. was the manager. Charles P. was very professional and helpful. He knew all of the car features inside and out, and he let me make my own decision without being pushy or aggressive. In fact, he let me sit in the car by myself and call my wife on the phone to go over all of the interior features. This also allowed us to privately discuss pricing and other details. The car itself was in perfect conditi... read more

Peter0764's profile image
Peter0764 
8 years ago

We bought a 2017 X5 last week. We worked with Dennis Smith. We had lost a lot of confidence in this dealership prior to it being acquired by Hoffmann. I would guess that past poor ratings reflect previous ownership and service. This has changed dramatically. From the point of inquiry, to deliberation, to test, to flexibility, to purchase, and to delivery, the process was well handled and well communicated. Dennis is obviously an automobile professional. 

LindaHBMW's profile image
LindaHBMW 
8 years ago

We worked with Charles and he was very helpful and patient. We came in in April initially to look at cars and get a feel for what we wanted and then came back at the end of the summer to finalize everything. There was no high pressure sales tactics and everyone was so friendly and accommodating. We walked away with not only a great car but also feeling like we got the best deal possible. Other dealerships were not willing to work with us as much as Charles and his general manager. We will definitely return in the future. 

MK18's profile image
8 years ago

Charles was so nice. He was very helpful and we were able to buy our new BMW because of him. He is also helping us even after the purchase. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.