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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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dvc's profile image
8 years ago

The rating was provided based upon the Client advisor and the 5 star team that worked to close this deal in record time. All answers to our questions were thoughtful and thorough. Charles Park could not done enough to satisfy us. He was honest, forthright and just nice. Straight shooter! I like that in dealing with individuals in these types of positions. Hates off to Donnie Front, Charlie Tuscano as well for their can do atitude. Thank you so very much- Dona Cassella ( Mike's Mom ) 

debsumma's profile image
8 years ago

I bought another BMW from Dennis Smith. My experience was no different than the last one. Dennis was very knowledgeable and professional which makes the experience of buying a new car fun. I would highly recommend him as a salesman if you are interested in purchasing a car. 

Retired Joe's profile image
Retired Joe 
8 years ago

My wife and I felt very comfortable dealing with Dennis Smith as the salesman in our purchase of a CPO vehicle. He not only had a command of the vehicle information but also had a way of making us feel that he was truly interested in helping us find the right vehicle for us. In the buying experience Dennis made sure that we had all of the information that we needed. We were very pleased with the way that he helped us. 

sassyc927's profile image
sassyc927 
8 years ago

This has been my 4th BMW from this dealership and I have to say that it has been the BEST experience by FAR. My lease was up on April 22 and Dennis Smith worked endlessly to try to find what I was looking for on the East coast. Unfortunately, he couldn't find one. So, he had to order one. That would take about 6-8 weeks. Well during that time, I had a stroke. I was in the hospital for 6 days and thought my days of driving were over. I was in the hospital again for 4 days and in the ER for 6 hours another time. I had to wait ... read more

Loyal customer's profile image
Loyal customer 
8 years ago

I came in looking to trade in my 2011 535 because it had high miles due to a long work commute. I loved that car and wanted something similar with the latest features. Karl found exactly what I wanted and I am thrilled with my new 2017 540. 

Randy Rock's profile image
Randy Rock 
8 years ago

I needed routine service (oil change) done and scheduled the appointment with Liz. As usual with Liz, she is always very friendly, courteous and sets up the appointment time that works. My daughter brought my car in for me and waited in the lounge. Liz was again courteous to her when she came in, talked with her about having the summer off (as my daughter is a teacher) and just makes the whole experience easy. I would not go anywhere else for service. My other BMW will need routine servicing soon and I will take advantage of... read more

PLASRAD's profile image
8 years ago

Service center is close to home and always able to get in on Saturday. People are accommodating as well. Nice area to wait in. Good explanations of work performed. BMW is a great car, however the maintenance is extremely high. 

DHOMKO's profile image
8 years ago

Howie and the other service staff were wonderful. They were professional, prompt, and very courteous. I will definitely use this dealership in the future. Thank you! 

Paulie's profile image
8 years ago

My visit to Hoffman BMW was interesting. Upon arriving I tried to negotiate a fair amount for my trade-in( as usual, no luck).. I was then introduced to my client advisor, Charles Park. Charles proceeded to put a deal together for me. He was extremely knowledgeable, no hard sell, and loved the BMW product he sold. All sales people in the BMW family should emulate and follow his technique. It was only because of Charles Park that I bought my BMW at Hoffman. P.S. Did I mention that I had to call Hoffman on Charles day off. Gue... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.