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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"This is our second car purchased from Otto‘s BMW. Our..." This is our second car purchased from Otto‘s BMW. Our first experience was three years ago when we first met Justice Mogano. He was extremely professional and knowledgeable in helping us find the best car for us, so we specifically sought him out for this trade in. As before, he not only helped us find the right car, but also found potential savings we overlooked. He never seemed to be motivated by “selling” as much as he was by “helping”. It was like having a friend... read more
Business response:
We are truly gratified to hear that you have once again been so pleased with the assistance delivered by Justice in your recent purchase. Helping you find the right BMW is key to our mutual success. Many thanks again for being valued members of the Otto's BMW family!
"First time BMW buyer. Brian DiPaolo at Otto’s gave me..." First time BMW buyer. Brian DiPaolo at Otto’s gave me the kind of client experience I was expecting when buying a luxury car. In spite of supply issues nowadays, I still got the car I wanted and didn’t have to wait. I first saw it online and I saw the car was not at the dealership yet, Brian reached out the next day, gave me an accurate timeline as of when was the car coming in, I came in and the whole process was very simple. The dealership is very honest, no markup... read more
Business response:
We are so happy to hear Brian was able to assist you so efficiently and effectively to purchase just the vehicle you were looking for. Welcome to the Otto's BMW family.
"Easy! Fair, honest, nice salesman Robert and the whole..." Easy! Fair, honest, nice salesman Robert and the whole place, even the credit guy! I’m enjoying my new ride AND looking forward to my next upgrade.
Business response:
We are pleased to hear you enjoyed working with Robert and our team on your recent purchase. Enjoy the fall driving season and thank you from all of us here at Otto's BMW!
"Excellent job with the process. This was my second..." Excellent job with the process. This was my second purchase from Otto's and they never fail to impress. I appreciate the patience as funding was completed. Lauren Snyder was excellent to work with.
Business response:
We are delighted to hear you enjoyed working with Lauren on your 2nd purchase from us. Thank you for being a loyal and valued member of the Otto's BMW family!
"I was a first time BMW buyer, found a 3 series at Otto's..." I was a first time BMW buyer, found a 3 series at Otto's BMW and met with Brian. He made the process very easy, answered my questions, went over the financing rate and payment. Whole process took abut 2 hours or so and I was driving my Bmw home. I did not feel rushed at all like the other dealers. Everyone at the dealer was helpful and easy going and relaxed. Ive been to couple dealers before Otto's and those people were just attacking and rushing me to make decis... read more
Business response:
We are pleased to hear Brian made your first BMW purchase the easy, informed and efficient experience it should be. Welcome to the Otto's BMW family!
"Great CX, easy to deal with. Made the delivery process..." Great CX, easy to deal with. Made the delivery process quick and easy. Thank you!
Business response:
Excellent! Making it easy for you is the our way of doing business. Many thanks for choosing Otto's BMW!
"Scott is amazing! He is super nice, straightforward,..." Scott is amazing! He is super nice, straightforward, knowledgeable, and got us the car we were looking for in 1 week instead of 3-4 months which most other dealers implied. We were so lucky to work with him and can enjoy the Christmas present early! Thanks Scott!
Business response:
We are thrilled to hear Scott was able assist you so effectively and efficiently! Enjoy the upcoming holiday season in your early Christmas present!
"I am the owner of a 2015 BMW 528I. I recently had my car..." I am the owner of a 2015 BMW 528I. I recently had my car serviced, and an oil leak repaired at Otto's. My Service Technician was Heather DeRitis. Ms. DeRitis was professional, diligent, and knowledgeable. She walked me through every part of the process. I would highly recommend Otto's. It is evident that Otto's places a premium on hiring the right staff. Heather is certainly an asset to the organization. Warm regards, Sharon R. Herron, Esquire
Business response:
Thank you for your wonderful recognition of the assistance provided by Heather on your recent visit. We are delighted to hear you were so pleased. Many thanks again from all us here at Otto's BMW!
"Most pleasant and efficient car buying process I have..." Most pleasant and efficient car buying process I have ever had. Justice was very responsive and professional and made the experience extremely pleasant!
Business response:
Thank you for your terrific compliments for the assistance provided by Justice on your recent purchase. We are delighted to hear you were so pleased. Many thanks from all of us here at Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.