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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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mlfort's profile image
3 years ago

"Robert was a pleasure to work with at Otto’s. Very..." Robert was a pleasure to work with at Otto’s. Very professional & a nice guy! He was great at getting right back to me when I had questions and needed additional information. I had a great experience at Otto’s & will definitely continue to buy my cars here. 

sarahst's profile image
3 years ago

"Otto's BMW is a pleasure to work with!! Their customer..." Otto's BMW is a pleasure to work with!! Their customer service is excellent and they truly go above and beyond for their clients! Ralph is who I prefer to work with. He's fair, experienced, professional and knowledgeable! Can't say enough good things about Otto's BMW! I love my new X3, and to my surprised, it arrived 5 weeks early :) 

PS's profile image
3 years ago

"Professional. Clean and courteous. I have no complaints..." Professional. Clean and courteous. I have no complaints and would highly recommend the dealership to anyone who is interested in purchasing a BMW 

Davis's profile image
3 years ago

"I live about 1,000 miles away from Otto’s and was more..." I live about 1,000 miles away from Otto’s and was more than a little hesitant about buying a car long-distance. Brian made it easy, answered all my questions quickly and completely. When I flew in to pick up the car, everything was ready. The “genius” guy, Paul Keenan went over all the safety and “tech” stuff thoroughly. The money and paperwork part was smooth and efficient. Dealership is a class act. 

Jgaffney's profile image
3 years ago

"Everyone was super helpful and friendly. It was a..." Everyone was super helpful and friendly. It was a pleasurable experience from start to finish. 

John's profile image
3 years ago

"The dealer is very professional, communicate well, and..." The dealer is very professional, communicate well, and the entire sales process is very smooth and efficient. 

jmccaughan's profile image
jmccaughan 
3 years ago

"Robert was a great representative for both Otto’s and BMW..." Robert was a great representative for both Otto’s and BMW ! He knew his products, was extremely patient with me and with absolutely no pressure throughout the trade in and buying process. Due to the chip shortage and other production issues it took a little over 3 months to take delivery of my ordered car and Robert kept me up to date with any status changes. Which I really appreciated!!! Thanks Robert 

tmh0788's profile image
3 years ago

"Robert was extremely informative and friendly. He was..." Robert was extremely informative and friendly. He was patient and I never felt rushed throughout the process. He answered my call to the dealership and had the car ready once I arrived. Highly recommend! 

Raviraok's profile image
3 years ago

"Amazing customer service experience. In and out in 15..." Amazing customer service experience. In and out in 15 mins. Memorable car buying experience. Best. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.