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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Great experience. Scott was so professional, kind and..." Great experience. Scott was so professional, kind and helpful. The private room with the car was a very cool addition. Thank you!
Business response:
Thank you for your wonderful compliment for the purchase and delivery experience delivered by Scott. We are delighted to hear you were so pleased. Many thanks again for choosing Otto's!
"As a local entrepreneur and resident I try to keep it..." As a local entrepreneur and resident I try to keep it that way. Glad I did so with Ottos. Just got my first BMW from here and I couldn’t be happier. Robert Madden was my client advisor. He was eager to please, and helped me get the deal done just about remotely due to my staffing shortages and hectic schedule. His communication, willingness to explore options, and overall general attitude were top notch. I intend to recommend anyone I know that is interested in a BMW... read more
Business response:
We are thrilled to hear Robert was able to facilitate the purchase experience that so effectively accommodated your specific needs at this time. Many thanks for your kind recognition of the team here at Otto's BMW!
"This has easily been the most relaxed, easy car buying..." This has easily been the most relaxed, easy car buying experience I’ve ever had. Scott Gately was incredibly helpful, informative and most of all laid back and enjoyable to work with. Otto’s did a great job getting my car ready on short notice. Overall very happy.
Business response:
We are so pleased to hear that Scott delivered the relaxed and easy experience we always strive to provide. Many thanks for choosing Otto's BMW!
"Amazing dealership! I had the pleasure of working with..." Amazing dealership! I had the pleasure of working with Justice and let me tell you, he made the entire buying experience seamless and as stress free as possible. I’m sure all of you are aware of the current market with inflated prices and I appreciate a dealership that offers up front pricing such as Otto’s. None of the extra adjusted market value nonsense or prep fees. My salesperson, Justice was extremely helpful and prompt in responding to all of my questions and... read more
Business response:
Outstanding! We are thrilled to hear you were so pleased with the effective assistance delivered by Justice on your purchase. We hope you are enjoying all the features your new BMW has to offer. Thank for travelling the extra distance to purchase from us. Many thanks again from all of us here at Otto's BMW!
"I had a fantastic experience buying my new BMW X3. From..." I had a fantastic experience buying my new BMW X3. From the minute I entered the showroom, I was greeted warmly by Scott who listened to what I was looking for. The whole experience was friendly and professional. It was the most seamless car buying experience I have ever had! Thank you Scott and Otto's BMW!
Business response:
Thank you for your wonderful compliments for Scott and our team. Listening and understanding your needs is key to our mutual success. Many thanks again from all of us here at Otto's!
"Lauren help made the process so easy and was willing to..." Lauren help made the process so easy and was willing to go outside of her work schedule to show me the car and test drive it. I was out of town and was afraid the car would be gone and she helped me get everything I needed in so I was able to secure it. I would recommend her to anyone!
Business response:
Thank you for your kind words for the service delivered by Lauren on your recent purchase. We are happy to she was able to assist you so effectively. Many thanks again for choosing Otto's BMW!
"Ottos BMW is very welcoming, and helpful. Clean and..." Ottos BMW is very welcoming, and helpful. Clean and bright showroom. Great cars on display
Business response:
Thank you for kind words for our facilities and the helpfulness of our team. We are delighted to hear you were so pleased. Many thanks again for choosing Otto's BMW!
"Brian’s professionalism is top notch! He followed up..." Brian’s professionalism is top notch! He followed up several times after our first encounter which I really appreciated. When the SUV I was wanting arrived he was right on it. The entire process was seamless and I could not be happier with excellent service from Brian and the Otto’s team.
Business response:
We are delighted to hear you were so pleased with the professionalism and follow up displayed by Brian on your purchase. Many thanks again from all of us here at Otto's BMW!
"This is my second lease and the attention that I received..." This is my second lease and the attention that I received was as amazing as the first time. Kudos to Ian Martin. He is the ultimate professional. I would not want anyone else handling my business.
Business response:
Thank you for your outstanding endorsement of the purchase experience delivered by Ian M. We are thrilled to hear you continue to be so pleased. Many thanks again from all of us here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.