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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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HUTCHINCX's profile image
HUTCHINCX 
4 years ago

"Great interaction with Brian on buying my leased BMW 330i..." Great interaction with Brian on buying my leased BMW 330i and fast paperwork on finalizing the purchase. 

Business response:

We're pleased to hear Brian delivered a fast, efficient purchase experience for you. Many thanks for choosing Otto's BMW! 

Jklinger1592's profile image
Jklinger1592 
4 years ago

"If your looking for a great buying experience you need to..." If your looking for a great buying experience you need to go to Otto’s and see Robby! Robby worked with me on the numbers and was able to explain everything perfectly. Noel and the used car manager Wilmer also did a great job with working with me and making the process super smooth! I can’t thank those three Individuals enough for their efforts! 5 stars all around! 

Business response:

Thank you for your terrific endorsement of the service delivered by Robby, Noel and Wilmer on your recent purchase. We are thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's BMW! 

Jawilson's profile image
Jawilson 
4 years ago

"I was very pleased by entire search & buying experience...." I was very pleased by entire search & buying experience. Justice provided information with no pressure regarding purchase decision. 

Business response:

We are pleased to hear Justice delivered the purchase experience that suited you best. Enjoy the fall driving season and many thanks again from all of us here at Otto's! 

Keguan.chen's profile image
Keguan.chen 
4 years ago

"Thank you so much Justice for your professional and great..." Thank you so much Justice for your professional and great service! Best wishes, Keguan chen 

Business response:

Thank you for your recognition of Justice for the professional purchase experience he provided. Thank you again for choosing Otto's BMW! 

Horvathm's profile image
Horvathm 
4 years ago

"Just finished working with Scott Gately purchasing my 3rd..." Just finished working with Scott Gately purchasing my 3rd vehicle from Otto's. Each time it has been a great experience. This most recent purchase was a used vehicle at a low price point relative to what they normally sell. Scott took the same amount time and care as I received when purchasing a new car there. The car is spotless, the experience was outstanding and Scott was a huge reason for that. Highly recommended. 

Business response:

Thank you for your continued confidence in the purchase experience delivered by Scott. We are delighted to hear you have continued to be so pleased. Many thanks again from all of us here at Otto's BMW! 

Jmacfawn's profile image
Jmacfawn 
4 years ago

"Scott was great. Very knowledgeable and accommodating. My..." Scott was great. Very knowledgeable and accommodating. My second purchase with him in the last two years. 

Business response:

We are so pleased to hear Scott has once again delivered the knowledgeable and accommodating experience the suited you best. Many thanks for choosing Otto's BMW! 

Greg's profile image
Greg 
4 years ago

"We have been Otto's customers for more than 30 years, and..." We have been Otto's customers for more than 30 years, and have ALWAYS enjoyed good experiences buying. leasing, getting service, and any reason for being in contact. We will continue to be loyal Otto's and BMW customers. Scott Gately is only the third individual we have worked with when buying from Otto's. Scott is knowledgeable, helpful and engaging and we have enjoyed working with him for the past few years. We would highly recommend both Otto's and Scott to an... read more

Business response:

Thank you for your wonderful compliments for the assistance provided by Scott on your recent purchase and your many years as valued members of our Otto's BMW family! 

troutdr38's profile image
troutdr38 
4 years ago

"Helpful ,accommodating,flexible .I felt that the..." Helpful ,accommodating,flexible .I felt that the employees worked as a team.I will only go to Otto’s for sales and service 

Business response:

It is truly a team effort. We are truly gratified to hear you have been so pleased with our flexibility and helpfulness. Many thanks from all us here at Otto's BMW! 

boostjunkie's profile image
boostjunkie 
4 years ago

"Can't say enough good things about Otto's BMW. The..." Can't say enough good things about Otto's BMW. The end-to-end purchase experience is top notch. I'm well cared for the entire time. I can also say that their Service department picks up where sales leaves off. They're great to work with and the quality of work is excellent. If you're looking for a great dealer with great service I highly recommend Otto's. 

Business response:

Thank you for your wonderful endorsement of both our sales and service teams. We are delighted to hear you have been so pleased. Thanks again for being a valued member of the Otto's BMW family. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.