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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Natebruno1's profile image
Natebruno1 
4 years ago

"Great service, great communication, wouldn’t hesitate to..." Great service, great communication, wouldn’t hesitate to work with Otto’s again in the very near future 

Business response:

Outstanding! We're delighted to hear you were so pleased with the performance of our sales team. Many thanks for choosing Otto's! 

Veronichka's profile image
Veronichka 
4 years ago

"The deal was quick and clear in all matters, friendly..." The deal was quick and clear in all matters, friendly staff and kind atmosphere. Everyone knows and performs their job and duties perfectly. 

Business response:

We are so pleased to hear of your quick and efficient purchase experience. Enjoy the fall driving season and many thanks from all of us here at Otto's! 

andreyP's profile image
andreyP 
4 years ago

"Great managers who knows how to make customers happy. I..." Great managers who knows how to make customers happy. I had a great pleasure to get my new BMW here. Will back for the new car in the future. 

Business response:

We're are delighted to hear you were so pleased with your purchase experience. Many thanks for choosing Otto's BMW! 

John D's profile image
John D 
4 years ago

"I started the process online and then went to the..." I started the process online and then went to the dealership the next day to test drive the vehicle. Ian Welsh was there to meet me and had the vehicle ready to go. I had a vehicle to trade and Otto’s gave me a very fair number and I agreed to buy the BMW 750iX. The whole process only took a couple of hours and Ian kept me informed on progress the whole time. The overall atmosphere in the dealership is relaxed and laid back with plenty of areas to relax or work while you... read more

Business response:

Thank for your complimentary words for the easy and efficient purchase experience facilitated by Ian W. Enjoy the fall driving season in your 750 and many thanks again from all of us here at Otto's BMW! 

David's profile image
David 
4 years ago

"Brian was very professional and helped make the purchase..." Brian was very professional and helped make the purchase very easy. He was always available to answer any questions as well. 

Business response:

Thank you for your wonderful compliments for the assistance provided by Brian in your recent purchase. Making it easy for you is the Otto's BMW way. 

Scott.'s profile image
Scott. 
4 years ago

"Easy to deal with, delivered as promised. A very smooth..." Easy to deal with, delivered as promised. A very smooth process and transaction. I would definitely see Brian again. 

Business response:

A smooth and easy purchase experience is always our goal for you. Thank you for your recognition of the assistance by Brian and thanks again from all of us here at Otto's! 

anmhardy's profile image
anmhardy 
4 years ago

"When my sister, Mabel, and I first walked into the BMW..." When my sister, Mabel, and I first walked into the BMW dealership, we asked for a serious, but not pushy , most importantly patient sales person. Robert was very helpful and super knowledgeable. Did I mention very patient - he walked and talked us through the selection, production, and delivery process. 4weeks later, I'm a very proud BMW X6 2022 owner. Angela 

Business response:

We are thrilled to hear Robert was able to assist you in the way that suited your needs so well. Many thanks from all of us here at Otto's BMW. Enjoy the fall driving season in your new X6. 

Jhay's profile image
Jhay 
4 years ago

"I hate car shopping. Our sales guy Scott G. makes..." I hate car shopping. Our sales guy Scott G. makes everything painless and most importantly, FUN! We’ve bought 3 cars from him and Otto’s and there’s no need to go anywhere else. Our newest BMW is by far the nicest and most fun vehicle I’ve ever driven. Otto’s always goes the extra mile to guarantee the highest level of customer service! Thanks Scott and Otto’s! 

Business response:

Thank you for your wonderful compliments for the purchase experience delivered once again by Scott. Enjoy the fun of the top down driving season ahead. Many thanks again from all of us here at Otto's BMW! 

BDunn's profile image
BDunn 
4 years ago

"Scott and his team, went above and beyond to ensure that..." Scott and his team, went above and beyond to ensure that I was happy with every aspect of the car buying experience. I've purchased nearly 50 cars in my life thus far and this was a "Top 3" experience. Highly recommended. 

Business response:

Thank you for your outstanding compliments for the assistance provided by Scott and our team. We are thrilled to hear you were so pleased. Many thanks again for choosing Otto's! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.