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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Michael M.'s profile image
Michael M. 
4 years ago

"We had a great experience buying a BMW at Otto's. Lauren..." We had a great experience buying a BMW at Otto's. Lauren made everything run smoothly--extremely efficient and friendly from the initial test drive through to signing the paperwork and delivery. Highly recommended. 

Business response:

It is truly gratifying to hear that Lauren delivered the smooth and efficient experience we always strive for. Many thanks from all of us here at Otto's BMW! 

inked122's profile image
inked122 
4 years ago

"The sales team was awesome , Best BMW Dealership Around..." The sales team was awesome , Best BMW Dealership Around !!! Best car buying experience I have ever had, would recommend to anyone interested in the Ultimate Driving Machine ! 

Business response:

We are thrilled to hear you were so pleased with your purchase experience. Many thanks from all of us here at Otto's! 

Rhea.show's profile image
Rhea.show 
4 years ago

"I had a wonderful experience at Ottos and especially with..." I had a wonderful experience at Ottos and especially with Scott Gately. It was easy and enjoyable. The process was honest and direct. No surprises. He also made it fun and exciting. 

Business response:

We are so pleased to hear Scott made your purchase experience so enjoyable and also fun. Many thanks for choosing Otto's BMW! 

Rbeatty01's profile image
Rbeatty01 
4 years ago

"Best car buying experience we have ever had. Justice met..." Best car buying experience we have ever had. Justice met me for my initial visit and went over the complete history of the 535I, covered all the options and answered all of my questions. Closing was easy and Justice went over everything in the car before we left. I will be recommending Otto's and Justice to anyone looking for a new vehicle. Thanks for an awesome experience. 

Business response:

Thank you for your wonderful compliments for the purchase experienced delivered by Justice for your 535. We are thrilled to hear you were so pleased. Many thanks for choosing Otto's BMW! 

nickfuller18's profile image
nickfuller18 
4 years ago

"Lauren and Noel were a pleasure to work with! Such an..." Lauren and Noel were a pleasure to work with! Such an easy process and would recommend to anyone in the market for a new or used BMW! Will definitely be back in the future. 

Business response:

We are delighted to hear Lauren and Noel delivered the easy experience we always strive for. Many thanks from all of us here at Otto's BMW! 

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Jillian83 
4 years ago

"I had such a wonderful and easy experience with Justice..." I had such a wonderful and easy experience with Justice and Otto’s BMW. Justice is so kind, considerate, smart and helpful! It does not get any better than Otto’s. Everyone is friendly and treats you like family! My new 3 series is perfect and exactly what I wanted. 

Business response:

We are always so pleased to continue to work with a long time, valued member of the Otto's BMW family. Thank you for your wonderful compliments for Justice and our team. Enjoy your new 330! 

Graceann.diandrea's profile image
Graceann.diandrea 
4 years ago

"Justice and Kevin have worked with me for years- They are..." Justice and Kevin have worked with me for years- They are always friendly and professional. I just picked up my new X1 and the transition to my new car was excellent. I have always loved Otto's service - including working with Patti who always spends time chatting with me! I would highly recommend Otto's and their team! 

Business response:

We are so pleased you have continued to enjoy working Justice and Kevin on your vehicle purchases and with Patty in our service department. It is always a team effort here at Otto's BMW! Enjoy your new X1! 

Mikecynl's profile image
Mikecynl 
4 years ago

"Everything about Ottos is state of the art. The showroom..." Everything about Ottos is state of the art. The showroom is incredible and service team is very accommodating. The best part of Ottos is the personalized attention from our wonderful salesperson, Justice. The best experience. 

Business response:

Thank you for your wonderful endorsement of purchase experience delivered by Justice and our team. We are thrilled to hear you were so pleased. Many thanks again for choosing Otto's BMW! 

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Amysmedley 
4 years ago

"I had been looking for a sunset orange BMW for a while...." I had been looking for a sunset orange BMW for a while. When I found this one, Justice helped me purchase and pick it up when I was 5 hours away. The whole experience was quick and easy. I love the car! 

Business response:

We are so pleased to hear Justice made your purchase from a distance a quick and easy experience for you. Many thanks from all of us here at Otto's BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.