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BMW
- Automotive
- Little Rock, AR
About this business
Location details
4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service I'm always impressed with the professionalism and consideration of the service consultants. They keep me engaged with the service and handling of my BMW. Because of them I decided to keep my 750Li.
Business response:
Thank you for the positive feedback! We are happy to know you had a great overall experience with our team! We do appreciate you! Thanks again!
Routine Oul Change and Car Maintenance Excellent service provided by service department as always. Very timely and thorough detail. Great customer service. Jack makes it easy every time. Follow-up calls to ensure satisfaction are appreciated.
Business response:
Thank you for the positive feedback! We are happy to know you had an excellent service experience with Jack and our team again! We appreciate you and your business!
Excellent customer service Every time I bring my car in for service I received fantastic customer service.. make sure you bring your BMW to be service at BMW Little Rock.
Business response:
Tracy, thank you for the positive feedback! We are happy to know you had a fantastic customer service experience with our team! We do appreciate you and your business! Thanks again!
Airbags RECALL First time visitor to this dealer. The service person that i was in contact with was Very cordial and knowledgeable. He assisted in getting my wheelchair from the storage compartment and aiding me ,from my vehicle, into his work station. I gave him the information needed to replace my airbags. He escorted me to the waiting room and showed me where ALL the courtesy items for customers were located. The young man said that it would take approximately (2 ) hours.
Business response:
Thank you for sharing your positive feedback with us! We do appreciate you and are happy to know you had a great first service visit with our team! We do appreciate you and your business! Come back and see us!
Alignment and new wheel installation After 14k miles, a 4-wheel alignment showed all 4 wheels were needing attention. Also had new wheel installed with a remount of the old tire. Dylan assisted me the process making it easy. He got me right in and work was completed quickly. Thanks.
Business response:
We are glad to know you had a great experience with our service from Dylan during your visit! Thank you for sharing your positive feedback! We do appreciate you and your business! Come back and see us!
Excellence in Action I was very impressed with the level of service and genuine concern and commitment to meet my needs, not just sell a car. Easiest and most satifying car buying experience I've ever experienced.
Business response:
Thank you for the positive feedback! We are happy to know you had an excellent and overall easy car-buying experience with our team! We hope you enjoy your new vehicle! Thanks again for your business!
Great service Dylan Long always takes care of every issue I have with my BMW 528. He???s very respectful and professional. The next car I buy will be from BMW of Little Rock
Business response:
Thank you for the positive feedback! We are happy to know Dylan was able to help during your service visit with us! We appreciate you! Thanks again for your business!
Great Service Friendly service and always professional. Beautiful new facility and so clean. I would definitely recommend BMW sales and service to all my friends and family.
Business response:
Thank you for the positive feedback, Gale! We are happy to know you had a great and friendly service experience with our team! We do appreciate you and your business! Thanks again!
Recall I brought my car in for a recall notice. It was determined I need a water pump, as mine was about to go bad. Saved me a trip back.
Business response:
Buddy, thank you for the positive feedback! We do appreciate you and are glad to know you had a great service experience! Thanks again for your business, come back and see us!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,981 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.