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4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service! Excellant service. Friendly and knowledgeable representative (Dylan Long). Timely service. Waiting area was comfortable, latte was good, newspaper and magazines were available. Car was washed!
Business response:
Belinda, thank you for sharing your positive feedback with us! We do appreciate you and are happy to know you had an excellent service experience during your visit! Thanks again for your business! Come back and see us!
Squeaky noise and low tire Had to go get winter air in my tires 😂. Since when the weather cooled off my tire gauge went off. I also had a noise that shows up really bad when the weather is cooler. It???s been intermittent over the last two years and very aggravating. Chris from the service department was able to drop everything and go with me on a drive to see if he could figure out what it was. They fixed it right after that and while I waited. Knock on wood but I think it???s fixed for good.
Business response:
Dana, thank you for the positive feedback! We are happy to know you had a great overall service experience with Chris and our team! We do appreciate you and are happy to know the issue is fixed! Thanks again for your business, we appreciate you!
Professional, user friendly service Always striving to accommodate my schedule. Excellent, professional friendly service. Easy to schedule service appointments. Minimum waiting times. Clean comfortable waiting area with complimentary snacks, water and coffee bar. .
Business response:
Thank you for the positive feedback! We are happy to know you had a great and overall friendly service experience with our team! We do appreciate you and your business! Come back and see us!
Service Comfortable waiting area, coffee bar, charge my phone, work on emails, leave in less than the time predicted. Good to be a BMW VIP clean facility
Business response:
Dave, thank you for sharing your positive feedback with us! We love to hear you had a great service experience during your visit with us! Thanks again for your business, we appreciate you!
Customer Service The dealership treats its customers like kings and keeps their schedule on time. They are available to answer any and all questions. Very respectful personnel
Business response:
Thank you for the positive feedback! We are happy to know you had a great customer service experience with our team! We do appreciate you and your business!
Over all great service! They're very professional. Everyone dress nice.They always treat me with respect. The dealership always clean.. I will highly recommend BMW of little Rock!!!!
Business response:
Thank you for the positive feedback! We are happy to know you had a great overall service experience with us! Thanks again for your business! We appreciate you!
Steven Vauhn was exceptional I have zero complaints with the transaction Steven answered all of our questions and we were very pleased with the purchase of our 1st BMW. We will definitely do business here again. 1st day we showed up it was raining because that was the only day my wife and I had off. Steven had no problem greeting us in the rain. We never felt pressured and enjoyed everybody that we came in contact with including Tonya and Rob.
Business response:
Justin, thank you for the positive feedback! We are happy to know you had an exceptional car-buying experience with our team! We do appreciate you and hope you enjoy your new BMW! Thanks again for your business, come back and see us!
This BMW dealership is my jam. I loved shopping for a new BMW with this crew. I never felt pressured for anything. They're open and supportive throughout the process. I feel taken care of and listened to, which is sometimes not the case for women. I love how posh the waiting areas are, and I am completely happy to be in my car-owning relationship with them.
Business response:
Thank you for the positive feedback! We love to hear you had a great experience with us! We do appreciate you and hope you enjoy your new purchase! Come back and see us!
Excellence in all phases We recently purchased a used 528i and can't speak highly enough of the sales staff. From our salesperson, Tamika S. to her manager Eric W., they were professional and friendly and did everything they could to make our buying experience enjoyable. We've had BMWs is the past and had them serviced exclusively at BMW of Little Rock and it was the service department (lead by our advisor Antywon) that brought us back to the dealership to buy. If you have a BMW, or are in the market for one, go here first!
Business response:
Thank you so much for the kind words and great feedback! We love to hear you had an excellent buying experience from our entire team, as well as our service! We do appreciate you and your business with us! Thanks again!
BMW has a 4.8 star rating with 2,981 reviews.
BMW is open now. It will close at 7:00 p.m.