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BMW

4.8

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Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
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KFRAME63's profile image
KFRAME63 
7 years ago

Great Dylan provides great service. We have enjoyed this dealership for a long time. Their service area and waiting areas are clean and inviting. Smiles all around. 

Business response:

Thank you so much for the positive feedback! We are happy to know you had a great service experience with Dylan! We do appreciate you and your business, come back and see us! 

DLC1990's profile image
DLC1990 
7 years ago

, great sales & finance (Steven Vaughn & Tonya Cashion!) I recommend this dealership over all in every way! No pressure, expert knowledge, caring & helpful sales & finance! Steven Vaughn is our go to person for a vehicle, & Tonya Cashion is the very very best at finance & sales! I???m so glad you sent this survey so I can share my great experience with these people! 

Business response:

Thank you for the positive feedback! We are happy to know you had a great car-buying experience with our team! We do appreciate you and your business! Enjoy your new vehicle! Thanks again! 

N's profile image
N 
7 years ago

Service on 2 vehicles Vehicle 1 - I had the service engine light come on and he glove box cover was coming off on my 2014 suv. I was able to obtain an appointment the same week. Vehicle 2 - Recall notice on BMW sedan I received a recall notice on the other vehicle. In both cases I was able to obtain an appointment the same week. They also provided loaner vehicles on both days and I was able to bring the vehicle in before work and return it after work. I had a very short wait when I picked up my vehicle. I was very pleased wi... read more

Business response:

Thank you for the positive feedback! We love to hear you had a great overall experience with our team while getting both your vehicles repaired! We do appreciate you and your business! Thanks again! 

Farmrazed's profile image
Farmrazed 
7 years ago

Jack Tester is the BEST! I recommend Rep Jack Tester to all my friends to ensure the best service experience! He does an awesome job for BMW. The mechanics are knowledgeable and seem to be very good at troubleshooting. My beautiful car always looks & drives better when I leave than it did when I brought it in! 

Business response:

Thank you for the positive feedback! We are happy to know you had a great experience with Jack and our team during your service visit! Thanks again for your business! We appreciate you! 

RPChan's profile image
RPChan 
7 years ago

Best Dealer experience ever I have had nothing but fantastic experiences with BMW of Little Rock. It is far and away the best service team I have dealt with for any Marque. They are always helpful and willing to accommodate. A++++++ 

Business response:

Thank you for the positive feedback! We are happy to know you had a great experience with our team! We do appreciate you! Thanks again for your business! 

ANDYBEERS's profile image
ANDYBEERS 
7 years ago

Another great service experience! Jack Tester is simply the best! Jack handled servicing my 2011 335i perfectly! I didn't have to worry about a thing and the car was returned in 2 days, which was short considering the work that was to be done. I can't say enough about Jack and how good the service department is at BMW of LR! 

Business response:

Andy, thank you for the positive feedback! We are happy to know you had a great overall service experience again with Jack and our team! We do appreciate you and your business! Come back and see us! 

E's profile image
E 
7 years ago

excellent customer service Kept me updated to progress of repair and also did old recalls I was unaware of. Great customer care and everyone friendly. Also received call back quickly regarding repair 

Business response:

Thank you for the positive feedback! We do appreciate you and are happy to know you had a great overall experience with us! Thanks again for your business! 

SHARONCARTER71770's profile image
SHARONCARTER71770 
7 years ago

Excellent Service I have been working with Jack Tester since I purchased my first BMW almost 14 years ago. Three BMW???s later he still provides the same amazing service. I am very busy in my business and I travel somewhere new every day which makes it hard to get in for service on my X3. Jack makes it work with my schedule every time for 14 years. As long as Jack is at Little Rock BMW I will do all my service there. 

Business response:

Thank you for the positive feedback! We love to hear you had another great service experience with Jack! We do appreciate you being a loyal customer to us! Thanks again for all your business! Come back and see us! 

mike.russell's profile image
mike.russell 
7 years ago

World Class Dealership My already high expectations of what I expected from a premium brand car dealership were pleasantly exceeded when I arrived to test drive my BMW i3. Great customer care, truly engaged staff and a tremendously gifted salesperson guided me through the purchase process. Highly recommended! 

Business response:

Mike, thank you for the positive feedback! We love to hear you had a great overall experience with our team! We do appreciate you and your business! Thanks again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.