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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

5708 Horatio St., Utica, NY, 13502, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 a.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.4502 reviews
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PFWILSON's profile image
6 years ago

"A 'world class' dealership" Excellent service, and the dealership always provides a very suitable loaner car if the servicing will take a while. Outstanding and knowledgeable mechanics, as well. 

RANDERSON13's profile image
RANDERSON13 
6 years ago

"Easy and Seamless" Kirk Parham was an excellent salesperson to deal with. He was attentive, thorough, courteous and friendly. I love BMW of Utica and would recommend Kirk and the whole team to any of my colleagues, friends or family. 

MBS's profile image
6 years ago

"Dependable service" Mike Stanczyk has been great and very dependable for all these years I have been a customer at BMW of Utica. If it wasn’t for him, I might have opted for a larger service center. I have come to trust his recommendations. The rest of the staff - I am not very familiar with. Seems like they are short staffed most of the time. 

WAMMD's profile image
6 years ago

"Consistently good friendly service" I have been going to car one BMW for years. Never have a problem getting an appointment. Always provided a loaner car or a ride. 

romssky's profile image
6 years ago

"Great car buying experience." Incredible service from BMW of Utica, best dealership experience I've ever seen and this is my 8th BMW. Professional, honest, responsive, accommodating... Hope to do business again. 

Nancy's profile image
6 years ago

"Excellence!" I’m truly shocked at the reviews! I went in to purchase a new 2019 BMW X5 and my experience was amazing! The new facility is beautiful and awesome staff to match. Recommended to all my friends and family. Will definitely be purchasing all my cars from here! Thank you so much John and Nate and all the other guys! Keep up the awesome work! 

NYBMW540i's profile image
NYBMW540i 
6 years ago

"Comptetent, Resourceful, Supportive, Accomodating" It appears clear that BMW of Utica is doing their best to make positive changes. New management of BMW of Utica seems to be working hard to earn the trust and business of their demographic. Mike (service department) has always taken care of me in terms of servicing my Z4. I was looking to trade in my 35i Z4 for a 2019 540i. Peter (sales) and John (general manager) worked hard to accommodate my needs; I appreciated their efforts. Nate (finance manager) was very helpful in se... read more

syanulis's profile image
3 years ago

I had the worst sales experience of my life at BMW of Utica. I ordered a new X3, with a trade-in. I went to the dealership to pickup my new car and when reviewing my cost sheet, I indicated that we did not want the additional warranties. We had spoken to our salesman twice, followed it up in an email and then mentioned it again at the time of pickup. The sales manager removed the warranties and decreased the price of my trade-in that we had agreed upon. This sales practice is unethical and unprofessional. We left the dealers... read more

syanulis's profile image
3 years ago

"I had the worst sales experience of my life at BMW of..." I had the worst sales experience of my life at BMW of Utica. I ordered a new X3, with a trade-in. I went to the dealership to pickup my new car and when reviewing my cost sheet, I indicated that we did not want the additional warranties. We had spoken to our salesman twice, followed it up in an email and then mentioned it again at the time of pickup. The sales manager removed the warranties and decreased the price of my trade-in that we had agreed upon. This sales pr... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 502 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.