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Brick Row Apartments Richardson
- Apartments
- Richardson, TX
About this business
Location details
744 Brick Row, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brick Row Review Conveniently located next to major highways and right next to Dart Rail Station.
Convience I've been living here for about 9 months now and the first word that comes to mind is convience, but I'll start briefly with Staff. So friendly, which some of the staff has moved around to other sister properties, you still get the same attitude with the new staff members. Maintenance crew, friendly, fast, and educated about whatever problem you may exprience. Now on to convience, beautiful workout facilities so cancel your gym membership. Pools luxurious but the 2 located inside of the building grounds have been v... read more
Good location without being in Dallas This apartment complex is close enough to Dallas and all surrounding towns without being overly expensive and congested. It has three pools on site with nice grills as well as two gyms that all residents have access to. It is very well maintained and has a lot of different floor layouts to accommodate anyone's needs/wants!
Love it Absolutely love my apartment. Never had a problem with bugs. Garage parking. 3 swimming pool. Maintance is always super nice ! I'll submit something late night and the next day it will be done. It is a little noisey if you're really sensitive. Everything has been perfect until our lease renewal. Our rent went up almost $200 and online pricing only applies to new tenants. At the end of the day we are just another number; not to thrill about that.. Love it but for the price .. Eh I might as well rent a townhome
Amazing apartment The apartment environment is amazing! Amazing neighborhood, kids playground right around the corner and not far to walk, 2 pools. Amazing leasing agents they are helpful with everything!! Friendly environment, very nice area. The apartment is amazing, everything is up to date! Love my new place I looked everywhere and this was the perfect one, it was love at first site when I saw a model of it! I recommend so many people to come check out brick row in Richardson! There are also so many places to eat and sho... read more
Horrible Place to Live. Hallways are disgusting. Homeless people everywhere. Police are always at the complex. DART station is insanely loud. Paperthin Walls. Bugs everywhere (roaches). Fire alarms always going off due to flooding. 0 amenities. Packages stolen. Locker system outside. (moved out & they charged almost $500 & refused to provide proof while threatening sending me to collections if I didn't pay them).
Business response:
Hi there. Your feedback is greatly appreciated, and we hope we can improve as a business so that you do not continue to have these problems. We value your feedback and want to ensure our residents feel taken care of here at Brick Row Apartments. Please contact our office at brickrow@simpsonhousing.com or (972) 792-9000, or kindly stop by during our business hours so that we can address these concerns with you directly.
This Place is TRASH Just recently moved from this place in the breakdown for my security deposit is missing over $300. Had to go to corporate just to get a response back from the office. The place is nasty now since new management. Halls dirty, the trash chute stays dirty and broke. The grills never work. Was there two years. The first year no problems but once the new management came it’s been nothing but hell. The way our water bill spiked once the new people came was ridiculous. I wouldn’t recommend this place to anyone.
Business response:
Thank you for sharing your concerns with us. We truly appreciate your feedback and want to ensure that we address your points thoroughly. We have reviewed your case and, we did provide you with a breakdown of the charges. We understand that you've already received photos of your apartment at move-out to help clarify the charges. We want to assure you that our aim is to be transparent and fair in our assessment of these costs. We're grateful for the communication you've had with our team members. We understand that there ar... read more
Stay Away! Dirty Nasty Halls and Parking Garages When I moved here in 2020 the place was nice and clean. Office and maintenance people were great. Since The Simpson Group bought Brick Row they stopped vacuming and cleaning the halls, even by the trash shoots. They said in January 2023 that new carpet was coming. Here it is June and not only is there no new carpet they painted and got paint on the dirty carpet that is never vacuumed. The parking garage is filthy and homeless people sleep in there. I really want to move but ca... read more
Business response:
Hi there. Your feedback is greatly appreciated, and we hope we can improve as a business so that you do not continue to have these problems. We value your feedback and want to ensure our residents feel taken care of here at Brick Row Apartments. Please contact our office at brickrow@simpsonhousing.com or (972) 792-9000, or kindly stop by during our business hours so that we can address these concerns with you directly.
Not response on move out statement Extremely disappointed. I lived there about 1.5 years. Cockroaches overflew. They sent me incorrect move out statement even I paid my termination fees. Emailed and called them several times but not getting any response.
Business response:
Thank you for taking the time to leave your feedback. We are sorry to hear of your frustrations and apologize for any confusion around the move-out statement. We are sad to hear of your dissatisfaction with your experience while at our community and that you didn't receive a timely response. We would like another opportunity to resolve your concerns, so please get in contact with our leasing office so that we can correct the issue and answer any questions. If you would like to reach out to us via email, please do so at brick... read more
Frequently asked questions about Brick Row Apartments Richardson
How is Brick Row Apartments Richardson rated?
Brick Row Apartments Richardson has a 3.6 star rating with 477 reviews.
When is Brick Row Apartments Richardson open?
Brick Row Apartments Richardson is closed now. It will open tomorrow at 10:00 a.m.