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BrightStar Credit Union

4.9

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,432 reviews
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SELMA D R.'s profile image
SELMA D R. 
on Birdeye

4 years ago

The person I spoke to was very professional, and did a good job. However I havent heard the results or outcome of my requests. No followup. 

Business response:

Thank you so much for your kind words, Selma D. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

SELMA D R.'s profile image
SELMA D R. 
on Birdeye

4 years ago

The person on the phone was very professional and did a good job. However, I have not heard back from Brightstar about the res 

Business response:

Thank you so much for your kind words, Selma D. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

MADELINE SAINT J.'s profile image
MADELINE SAINT J. 
on Birdeye

4 years ago

Very good I have a great experience with brightstar credit union 

Business response:

Thank you so much for your kind words, Madeline Saint. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

JESSIE J.'s profile image
JESSIE J. 
on Birdeye

4 years ago

Robert was very helpful many thanks to you 

Joseph P.'s profile image
Joseph P. 
on Birdeye

4 years ago

Professional, patience, attentive, polite, caring,and customer service specialist. And such a sense of loving her job. She should be a employee of the month or year. You are lucky I don't own a bank because I would steal her away from you. Thank you for hiring so caring. 

Joseph P.'s profile image
Joseph P. 
on Birdeye

4 years ago

Very professional, patience, curious,, impressive, apologize for things she had nothing to do with and q sense of caring. I was ticked off yet she listen to all I said and still have great customer service. I was very impressed with her service. I Thank you for hiring such a caring employee I would steal her away if I owned a bank You are so lucky to have her working for you. She makes your company shine. Thank you again... Joseph Perea A customer since 20⁰7 

Business response:

Thank you so much for your kind words, Joseph. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

FRANCINE M C.'s profile image
FRANCINE M C. 
on Birdeye

4 years ago

Sebastian was awesome he set my mind at ease. Very helpful 

Business response:

Thank you so much for your kind words, Francine M. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

LUZ O.'s profile image
LUZ O. 
on Birdeye

4 years ago

Very good customer service. 

Business response:

Thank you so much for your kind words, Luz. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Harry J.'s profile image
Harry J. 
on Birdeye

4 years ago

Robert was awesome. He answered all my questions and helped us in securing our account.. my husband and I think that you should clone him and have a lot of Roberts working for you as he is a great with customer care. Thank you Robert now I can sleep knowing that the account is secure. 

Business response:

Hi Harry Cruz, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,432 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is open now. It will close at 5:00 p.m.