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About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more
3175 SR 7, Margate, FL, 33063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Very good customer service.
Business response:
Thank you so much for your kind words, Luz. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
Robert was awesome. He answered all my questions and helped us in securing our account.. my husband and I think that you should clone him and have a lot of Roberts working for you as he is a great with customer care. Thank you Robert now I can sleep knowing that the account is secure.
Business response:
Hi Harry Cruz, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again.
Your Representative Dedra was Pleasant, Professional and expeditious. I am also thankful and appreciative for the security procedures prior getting into the details of accounts.
Business response:
Thank you so much for your kind words, Andrew B. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union
The call in a professional manner and the agent (robert) remembered my issue from the previous call and was able to solve the problem in a timely manner
Jackie was a great help
Robert Pannunzio was patient, professional, friendly and very courteous. He helped me accomplish my goal. I am very impressed with the level of service I received today and am looking forward to continuing my relationship with Bright Star Credit Union. Joann Wiktorowicz
Robert Pannunzio was the best I have ever spoken to. He was attentive, patient and empathetic! He totally helped me solve my problem. Give him a raise!
What seemed like a very complicated situation to me, Ms. Chan walked me through step by step. She was extremely kind, helpful and very patient with me!! She treated me like family!!
Robert assisted me. He listened to what I needed and provided personal and specific care to get it done. A wonderful feeling for customer service.
BrightStar Credit Union has a 5 star rating with 1,658 reviews.
BrightStar Credit Union is open now. It will close at 5:00 p.m.