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Brooklyn Diner USA
- Restaurants
- New York, NY
About this business
Location details
212 W 57th St, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
So many quintessential diner choices -- and we’ve tried just about all of them. Our favorites are the incredibly thick buttermilk pancakes and the pastrami hash with sunnyside eggs. Coming in from the cold, there’s always a warm welcome and a fantastic staff.
Business response:
We’re thrilled you love our classic diner favorites! The buttermilk pancakes and pastrami hash with sunnyside eggs are definitely crowd-pleasers, and we’re glad our team makes you feel welcome on every visit. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Overall very good. The service was a little slow. Coffee was OK. Food was excellent.
Business response:
Thanks for joining us, Andrew! We're glad to know your experience was a positive one overall and we'll be sure to note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Food tasted good, but very expensive for portion. Nice restaurant, convenient location right off subway line.
Business response:
We’re glad you enjoyed the food and our convenient location near the subway. We appreciate your note on portion sizes and value, and will share it with our team as we continue to improve the dining experience. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Great food, prompt service. We really enjoyed our dinner. Will return.
Business response:
We're thrilled you enjoyed the great food and prompt service. We look forward to serving you again! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
With a reservation we were seated immediately. Place is always packed so service is a bit slow. If you have an event to attend just be sure to give yourself plenty of time for the meal. Meals are always delicious.
Business response:
We’re glad you enjoyed the meal and your prompt seating. We appreciate your note about allowing extra time during busy periods and look forward to welcoming you back. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Always always friendly and great food! Everyone there is so efficient and the portions are very generous.
Business response:
We’re so happy to hear you enjoy the friendly service, generous portions, and great food. We truly appreciate your support and look forward to seeing you again soon! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
We are so glad that we have returned to the Brooklyn Diner after many years. The food is so good and the service especially with people like Ata and Francisco delightful. They engage you and see to it that everything is to the customer's satisfaction. We can't wait to return again.
Business response:
Marilyn, thank you for your review! We are thrilled to hear about your wonderful experience with us, and we appreciate your loyalty. We hope to see you again soon! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
I have eaten here and enjoyed the fish tacos. Last time was over a year ago. Ordered them last nig and encouraged my companion to do the same. What a disappointment. Instead of fresh fish, mealy cod cutlets. The service was as good as could be expected considering that the place was packed. They should take the tacos off the menu, or, if they are interested in providing fish or seafood for the non-red-meat eaters, try something real. I will probably return to order something else.
Business response:
Allan, we are sorry for your less-than-positive dining experience. We hope you'll give us another chance to impress you in the future. Thank you - Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Brooklyn Diner is a great place. The atmosphere is always welcoming. The food is excellent and the service is exceptional.
Business response:
We are honored to hear you enjoyed our welcoming atmosphere, excellent food, and exceptional service. Thank you, Dianna! Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Brooklyn Diner USA
How is Brooklyn Diner USA rated?
Brooklyn Diner USA has a 4.3 star rating with 7,188 reviews.
When is Brooklyn Diner USA open?
Brooklyn Diner USA is closed now. It will open at 8:00 a.m.