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12901 Old Meridian St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
Business response:
We are sorry to hear that the food or service was not up to par? ... We hope that you will give us another shot to earn those extra stars!
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot!
I asked for a simple Cheeseburger with lettuce, tomato, onion, mayo and ketchup and mustard on the side. I didn’t get that and I was afraid to complain because I was in a business meeting. The slaw was dried out and the waitress simply did not care. When I placed my order, she didn’t listen to a thing I said. Also, the sandwich looked like it was dumped in grease before it was served! HORRIBLE! Will never go back!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jim. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 975-0033 and we'd be happy to hear how we can do better. Our deepest apologies, BRU Burger Bar Carmel
We were a large party of eight and a baby, but the room was very loud and service was very slow and we had to keep asking for things like little plates for our appetizer and one of our party didn’t get his drink we had to ask twice. I’ve given the Carmel location two tries, and I’ve been disappointed on both of them. The location downtown is fabulous, but I won’t return to the Carmel one or recommend it.
Business response:
Hi Ladonna– we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 975-0033 and we'd be happy to hear how we can do better. Our sincerest apologies, BRU Burger Bar Carmel
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot!
Business response:
We are sorry to hear that the experience was not up to par... We hope that you will give us another shot to earn those extra stars! Please reach out to us so we can find out what happened 317.975.0033
Business response:
Thank you so much for taking the time to leave us this amazing review, Jamie S
BRU Burger Bar Carmel has a 4.5 star rating with 4,760 reviews.
BRU Burger Bar Carmel is open now. It will close at 9:00 p.m.