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BRU Burger Bar Carmel
- Carmel, IN
About this business
Location details
12901 Old Meridian St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Room was chilly, had to keep coats on while eating. Initial wait for service, but very attentive after that. Food "ok". Coke from the bar was flat
Business response:
We appreciate your 4 stars! We look forward to earning that 5th star on your next visit.
Fries were greasy. Both of us did not feel well after eating there.
Business response:
We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
Food was very average and service was poor. Disappointing for a Cunningham Group location
Business response:
Hi Kevin! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brucarmel@crgdining I'd love to see how I can make things better.
Food was mediocre at best. Surprised because I had thought it was supposed to be pretty good. Really tasted like Applebees or something completely average. Won’t be returning. I literally could criticize every dish our party of six ordered. Won’t bother.
Business response:
Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us at (317) 975-0033 as we'd be happy to hear how we can make things right. Cheers.
I wish I could refund my dinner
Just getting too expensive to eat out. I remember Bro having more choices on a menu.
Business response:
We appreciate your 4 stars Falmito! We look forward to earning that 5th star on your next visit.
Their fries are burnt universally. They cost extra. The burgers are decent.
Business response:
Hi Abby! I'd like to personally apologize for your visit Friday. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brucarmel@crgdining I'd love to see how I can make things better.
it was all as good as expected however the brownie sunday was so hard i could not cut the edges with a steak knife.
Business response:
Hi Hombre, we are sorry that you had a negative experience with the brownie during your visit. If you could contact us at brucarmel@crgdining.com so that we can make it right.
The hostess was extremely rude and acted annoyed (rolled her eyes) when we asked for a low top table versus a high top table. We had our 10 month old daughter with us. The high chair provided was too low for the high table. Her head was under the table when sitting in it. The food was below average. We ordered a grilled cheese for our daughter. When it arrived it was two tops of a hamburger bun, flipped upside down with a cheese slice in between. The only good part of our experience was our actual waiter. She was very nice a... read more
Business response:
I would like to apologize for your recent visit with us. I'm very upset to hear this was your experience with our host staff. This is not how we handle guest requests and I will address this with our host team. I'm glad to hear that the rest of your experience was positive however! Please feel free to reach out to me a brucarmel@crgdining with any other feedback. Alli Selkirk General Manager
Frequently asked questions about BRU Burger Bar Carmel
How is BRU Burger Bar Carmel rated?
BRU Burger Bar Carmel has a 4.5 star rating with 4,760 reviews.
When is BRU Burger Bar Carmel open?
BRU Burger Bar Carmel is open now. It will close at 9:00 p.m.