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BRU Burger Bar Keystone
- Restaurants
- Indianapolis, IN
About this business
Location details
8711 River Crossing Boulevard, Suite 150, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
New location is great. The hostess was incredibly helpful in clearing a bar spot for us. The bartenders took good care of use. The manager stop by and chatted too. One area for improvement would be food consistency from Bru Burger location to location. We love your Carmel and Noblesville locations....and we hope this to be a new favorite but the food is not quite up To the standards at your other two locations. We realize its opening week, so we will be back soon.
Excellent service!! Delicious food!! Lovely outdoor seating!! Can’t wait to return!!
We are regulars at Bru all around Indy. This was the worst experience we have had with service. Our waitress was sub-par, took a very long time to even come to our table and even longer to bring glasses of water. It was almost comical that our food came out right after she finally brought drinks. We love the food and will be back, but less likely to visit this location in the future.
Disappointing. My burger had no taste. It was really quite bland. Both my husband and son got fries with their dinners and the fries were this side of burned. My son's chicken tenders were quite good, though. Tender and moist. Service was not as good as it usually has been. I don't know if they were short handed yesterday, and they also had a few large parties. This has been our go to place for burgers, but our last two visits have been a bit disappointing.
Honestly, we were very disappointed. We’ve gone to Bru Burger for years, but the quality has definitely gone way down. The menu seems to have shrunk and so did the burgers! They were smaller than in the past, and my medium burger was overdone. The beers were tiny and expensive, too. My husband was looking forward to the mushroom burger, which disappeared from the menu. We heard another table ask for it and their server said “we probably have the ingredients and can make one for you”. We won’t be back soon—lots of ot... read more
Business response:
Laura, I apologize for your last visit and I would like to speak with you if you are available You could reach me at 317-908-9153 My name is Craig Morris, and I am the General Manager; please contact me at your convenience.
I usually get really good burgers there but for some reason my burger was pretty dry even though I ordered it medium well. They also now are selling everything ala carte so you have to order sides separately.
Bbq nachos had no bbq meat on them Salads were great. Hamburgers expensive not to come with fries
We ordered the lamb burgers and little dry this time
This was my first disappointing experience at Bruburgers. Our waiter seemed hurried, and I asked for my burger to be done to medium well. It came out very dry and well done. Disappointing.
Frequently asked questions about BRU Burger Bar Keystone
How is BRU Burger Bar Keystone rated?
BRU Burger Bar Keystone has a 4.5 star rating with 2,472 reviews.
When is BRU Burger Bar Keystone open?
BRU Burger Bar Keystone is open now. It will close at 9:00 p.m.