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Business Class
- Travel Services
- Ft. Lauderdale , FL
About this business
Location details
500 E Broward Blvd, Suite 1350, Ft. Lauderdale , FL, 33394, United States
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A wonderful find and a wonderful company. I wasn't aware of them previously I just came up on it on the internet and thought I would try it out. I spoke with *** and he was wonderful probably one of the best customer service agent I worked with on airline flights. He took care of every single detail regarding my flight from ******* to ***** and was able to get me the exact flights I wanted at the exact times and dates and just as important he got me the exact seat for both the flight out from ******* and also for the flight ... read more
Business response:
Hello!We sincerely appreciate your detailed feedback and are pleased to know that our team provided professional, thorough, and attentive service. We look forward to continuing to support your travel needs in the future.
I got an excellent and prompt service. **** **** worked diligently to get me a good ticket and did appropriate follow up. I am impressed with the service provided
Business response:
Dear ********!Thank you very much for taking the time to share your positive experience. Were delighted to hear that you received excellent and prompt service. **** **** takes great pride in working diligently for our customers, and your kind words about his efforts and follow-up mean a lot to **. We truly appreciate your feedback and are glad to know you were impressed with our service. We look forward to assisting you again in the future.
For the 3rd year, I have had a great experience with this company and specifically **** *****. Having been in the Hospitality Industry - I appreciate great customer service paired with experience - **** has both!
Business response:
Dear ********!Thank you so much for taking the time to share your experience with us. We truly appreciate your continued trust over the past three years. We look forward to continuing to serve you and providing the high level of service you deserve.
****** is fabulous-so helpful in every way! Knowledgeable, patient, kind and ON IT! Ive been using this travel service fir three years and will continue!
Business response:
Dear *******!Thank you for taking the time to share your experience. We truly appreciate your kind words and your continued trust over the past three years. Providing knowledgeable, patient, and attentive service is always our goal, and were glad to know weve met your expectations. We look forward to assisting you with your future travel needs.
Merlin, rep we dealt with was super helpful. Overall, great experience to make reservation through this company.
Business response:
Dear *****!Thank you for sharing your feedback. Were pleased to hear that ****** was helpful and that you had a great experience making your reservation with our company. We appreciate your business and look forward to assisting you with your future travel plans.
Hannah, a customer service representative, who I randomly spoke to at Business Class delivered one of the best service experiences I have ever had when booking travel. She was not only professional but caring and empathetic to each of my requests. My wife also enjoyed the interaction with Hannah. My first experience with Business Class, however I will definitely use them in the future. Thank you Hannah for all you did to book our business class flights ??
Business response:
Hello!Thank you so much for sharing this wonderful feedback! Were thrilled to hear that your first experience with us was such a positive one. Providing professional, caring, and empathetic service is exactly what we strive for, and its great to know both you and your wife felt well supported throughout the booking process. We truly appreciate your trust and look forward to assisting you again with your future travel plans.
We had to arrange last minute flights from Rwanda to the US because of a medical emergency. Our agent Aspen worked with us for hours as we navigated tue challenges of getting credit card payments to work in Rwanda and other logistical challenges and in the end even took the time to check us on and get our boarding passes for us since our WiFi was so unreliable. The tickets were quite expensive, but he was actually able to get us better prices than we could find from searching the airline websites ourselves.
Business response:
Hello!Thank you for taking the time to share your experience. Were truly glad we could assist you during such a difficult and stressful situation. Handling last-minute, international travel under challenging circumstances requires care and persistence, and were pleased to hear the support you received helped ease that process. Were also glad we were able to secure better pricing and assist with check-in despite the connectivity challenges. Wishing you all the best, and thank you for trusting us when it mattered most.
First flight we booked was not available at the rate quoted. We had an upcharge of +$1000.We did get the flights we wanted .
Business response:
Dear *****!Thank you for the review! Airline pricing can change quickly, and the original fare was no longer available at the time of booking. We were happy to secure the flights you wanted, and we appreciate you working with us to make that happen. Thanks again, and we look forward to helping with future travel plans!
******* ***** was assigned as my travel agent and she was very helpful in making sure I got options to choose from and upon selecting one, she made sure the process was smooth and tickets were issued. She will help me select seats next. This is the second time I have used this company and both times had a good experience.
Business response:
Dear Ali!Thank you so much for taking the time to share your experience! Were delighted to hear that ******* ***** provided such helpful and smooth service, from offering great options to ensuring your tickets were issued seamlessly. We truly appreciate your continued trust in us and are glad both of your experiences have been positive. We look forward to assisting you again in the future!
Frequently asked questions about Business Class
How is Business Class rated?
Business Class has a 4.7 star rating with 4,195 reviews.
When is Business Class open?
Business Class is open now. It is open 24/7.