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Business Class
- Travel Services
- Ft. Lauderdale , FL
About this business
Location details
500 E Broward Blvd, Suite 1350, Ft. Lauderdale , FL, 33394, United States
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Hannah, a customer service representative, who I randomly spoke to at Business Class delivered one of the best service experiences I have ever had when booking travel. She was not only professional but caring and empathetic to each of my requests. My wife also enjoyed the interaction with Hannah. My first experience with Business Class, however I will definitely use them in the future. Thank you Hannah for all you did to book our business class flights ??
Business response:
Hello!Thank you so much for sharing this wonderful feedback! Were thrilled to hear that your first experience with us was such a positive one. Providing professional, caring, and empathetic service is exactly what we strive for, and its great to know both you and your wife felt well supported throughout the booking process. We truly appreciate your trust and look forward to assisting you again with your future travel plans.
We had to arrange last minute flights from Rwanda to the US because of a medical emergency. Our agent Aspen worked with us for hours as we navigated tue challenges of getting credit card payments to work in Rwanda and other logistical challenges and in the end even took the time to check us on and get our boarding passes for us since our WiFi was so unreliable. The tickets were quite expensive, but he was actually able to get us better prices than we could find from searching the airline websites ourselves.
Business response:
Hello!Thank you for taking the time to share your experience. Were truly glad we could assist you during such a difficult and stressful situation. Handling last-minute, international travel under challenging circumstances requires care and persistence, and were pleased to hear the support you received helped ease that process. Were also glad we were able to secure better pricing and assist with check-in despite the connectivity challenges. Wishing you all the best, and thank you for trusting us when it mattered most.
First flight we booked was not available at the rate quoted. We had an upcharge of +$1000.We did get the flights we wanted .
Business response:
Dear *****!Thank you for the review! Airline pricing can change quickly, and the original fare was no longer available at the time of booking. We were happy to secure the flights you wanted, and we appreciate you working with us to make that happen. Thanks again, and we look forward to helping with future travel plans!
******* ***** was assigned as my travel agent and she was very helpful in making sure I got options to choose from and upon selecting one, she made sure the process was smooth and tickets were issued. She will help me select seats next. This is the second time I have used this company and both times had a good experience.
Business response:
Dear Ali!Thank you so much for taking the time to share your experience! Were delighted to hear that ******* ***** provided such helpful and smooth service, from offering great options to ensuring your tickets were issued seamlessly. We truly appreciate your continued trust in us and are glad both of your experiences have been positive. We look forward to assisting you again in the future!
I thought I wanted the impossible - an affordable trip to ****** for me and my teenager. ******* from Business Class made it all possible! She found me upgraded flights within my mediocre budget, and I'm super excited to take this trip even more now that I know I'll be traveling comfortably. ******* is an asset to the company. Thank you Business Class!
Business response:
Dear ********!Thank you so much for the wonderful review! Were thrilled to hear that ******* was able to make your Europe trip possible and find upgraded flights that fit your budget. Traveling comfortably makes such a difference, especially on a special trip like this. We truly appreciate your kind words and are excited for you and your teenager to enjoy an amazing journey. Thank you for choosing Business Class!
Very helpful in finding good pricing and routing options for international travel. Airline changed itinerary and Business Class was very helpful in creating a new itinerary with even better connections. Very satisfied, will use them again next time we travel.
Business response:
Dear ****!Thank you for your wonderful feedback! Were glad to hear that our team was able to find great pricing and routing options for your international travel and quickly assist when the airline made changes. Its especially rewarding to know we could provide an even better itinerary and connections. We truly appreciate your satisfaction and look forward to helping with your future travels!
****** was very patient and helpful in finding the best deal possible based on my needs with a mixed of classes which was really a good option.
Business response:
Dear *************!Thank you for sharing your experience! Were thrilled to hear that ****** was patient and helpful in finding the best deal for your travel needs. Its great that the mixed-class option worked out so well for you. We appreciate your feedback and look forward to assisting you with your future trips!
Excellent site to aid your trip planning. My agent, Abigail C was thorough & went back to find additional flights after I asked for more options.
Business response:
Dear ******!Thank you so much for your kind words! Were thrilled to hear that ******* provided thorough assistance and went the extra mile to find additional flight options for you. We truly appreciate your feedback and look forward to helping you plan more amazing trips in the future!
Pablo was great, he gave me two or three options. Was on the ball got back to me when he said he would. Very satisfied.
Business response:
Hello!Thank you for your feedback! Were glad to hear you had a great experience and that the options provided, timely follow-up, and attentive service met your expectations. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Frequently asked questions about Business Class
How is Business Class rated?
Business Class has a 4.7 star rating with 4,115 reviews.
When is Business Class open?
Business Class is open now. It is open 24/7.