This profile has been claimed by the business owner or representative.
702 S Beretania St, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
In my opinion, this furniture store has the highest quality furniture on the island. It's on the Higher price spectrum, but I feel it has good value. There is quite a selection, and great customer service. I utilize the store for at least my main focal pieces.
My daughter bought a new bedroom dresser from them. Their prices were competitive to other places that she looked at. She has bought items from them in the past and was happy with them. They deliver the dresser earlier than promised, calling be to be sure I would take an earlier delivery. They also let you track the progress of their truck. The dresser was wrapped in a blanket that was taken off when it was ready to be placed in the spot in the bedroom. Very please with the customer service.
In a previous couple of posts, we discussed our disappointment with the couch that we brought from CSWo. We got a call today from them and they completely refunded our money. Most impressed. Robert
Business response:
Hi Robert! Thank you for bringing this to our attention. We have just sent you a direct message here on Yelp.
Delivery only! I scheduled delivery about four weeks ago for today (20 August 2021). On 16 August I received a text message with the date and a timeframe (a two hour window - 1030am to 1230pm) to confirm the delivery, which I did. I received another text message earlier this morning (at 0917 am) to notify me of that deliveries had started for the day and that my item would be delivered in the timeslot scheduled. At 1047am I received a call informing me that the delivery truck was about 10 minutes away. Shortly after the ... read more
I am a longtime customer of C S Wo and love going to their showroom to look at furniture and their beautifully curated accessories to get inspired about decorating ideas. I always work with a salesperson/decorator named Karen and get fabulous service. With her help, I have purchased many pieces of furniture and have been very happy with the service, quality, and durability of my purchases. Karen also helped me pick out accent pillows, artwork, accessories, area rugs and towels (both from another store), and all those finishi... read more
1-29-2021 We had purchased a creamish off-white colored sofa and upon delivery, while plastic was being removed during installation, a small darkish scuffed part on the Italian leather was noticed. One of the delivery men notated it and the next day I was contacted to either repair or replace the sofa. I chose to repair the slight blemish. It's been about 2 weeks and that new leather upholstery of a new car smell is still present on the sofa. I like how this company's follow up was timely and an appointment was set up ... read more
My wife and I have been dedicated C S Wo customers for at least 18 years. This was always the place to go for fine furniture and excellent customer service. About a week ago we bought a Chinese antique camphor box to be used as an end table. The box was on the showroom floor and had a lamp and decorative items on it. We purchased it for $675 plus tax. A porter wrapped it up and placed it in our SUV. The next day I unwrapped it and found that it had a split in the wood top that ran all the way through the wood and all t... read more
C S Wo offers the type of service that is a rare find these days. Customer satisfaction is their number one priority. Everyone at the store does all that they can to insure that you have a pleasant, positive experience. Their staff of designers go beyond what is expected. Jason is amazing, and patient. He takes his time with you and offers design advice molded to your unique taste. James, the store manager is exemplary. He is sincere about customer satisfaction and works hard to guarantee it. C S Wo offers an eclectic se... read more
They use Mint To deliver their items. This review is for the delivery team member Kamu. Excellent service and I've ordered sets from Homeworld and red knot. Great customer service from store and delivery. Great job guys!
C. S. Wo & Sons has a 4.1 star rating with 235 reviews.
C. S. Wo & Sons is closed now. It will open at 10:00 a.m.