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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Good The television did not work and the receptionist tried and could not get it to work either. I requested a partial refund and she said she will ask owners. Haven’t received.
Business response:
Sorry for the inconvenience during your stay.
Awesome
Good
Satisfatório! Café da manhã simples, sem muitas opções. Funcionária bastante confusa e impaciente na hora do pagamento, mas o gerente chegou e resolveu. Localização muito boa, local tranquilo e silencioso. Quarto espaçoso e limpo.
Business response:
I apologize for that we were not able to meet your expectations and we welcome your feedback in order to improve our service.
It was a very nice. Hotel atmosphere was quaint and cozy. Soda machine only accepted quarters. Parking is a little tight. (Cramped) Breakfast was good, the location was excellent! Room was very clean! Service was friendly and professional.
Business response:
Hi Michael, Thank you for your valuable feedback. We are glad that you liked the breakfast and found the location excellent. Again, it is good to hear that you found the rooms clean and staff service impressive. Also, we have noted your feedback regarding the soda machine and parking and will surely see what can be done about them. We hope to make your next stay even better! Take care! Best Regards, Ray, Customer Care Team
Very Good
okay Needs to be updated. Very old bedding and everything looked like they were slapped together from grandmas attic. Location
Business response:
Dear Barbara, Thank you for your feedback! We are glad that you liked the location. However, we are sorry for the outdated look of the hotel. Currently, we are planning to introduce certain upgrades with which we hope to impart a modern and updated look to the property. We believe this will help to enhance the customer experience even further. We are looking forward to welcoming you again! Best Regards, Ray, Customer Care Team
Pleasant
If l am lucky enough to return to this beautiful state I would stay here again Breakfast could be improved The inn was older and the lovely furniture was often an antique and window treatments all custom! Bathrooms were updated and well done. Fantastic location. Best of all, however, was the lovely woman who runs the inn!
Business response:
Dear Maureen, Thank you for posting your review of the recent stay! We are extremely entranced to hear that you liked the antique furniture and bathrooms. Again. we are extremely happy to know that you liked the location too. We will surely convey your regards to our members. Also, we have noted your feedback regarding the breakfast and will try our best to improve it. We hope to serve you once more! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,891 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.