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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Awesome Great friendly staff, I was running late to check out due to traffic at Pebble car week and the staff were very friendly and understanding. The location is brilliant, rooms are very comfortable with all amenities that you would expect from a good hotel.
Business response:
Dear Paul, Thank you for your stellar rating and heart-warming review. We are glad that you enjoyed your stay with us. Our staff would be equally happy to receive your feedback. We hope that your next trip is just around the corner! Best Regards, Ray, Customer Care Team
Good
Location, location, location - 5 Stars. Bed - I hope they upgrade the mattresses. Overall the décor was dated. Deco fabrics seemed old and drab. Deeper colors take away from the light and airy feel of an ocean-side town. The bed was not comfortable. I could hear the springs inside of the bed when I moved. The pool was not operational. The location was amazing. It is an easy walk (2 blocks) to downtown Carmel. Onsite parking was available and a light breakfast was included. Room was spacious with a large sitting area and some... read more
Business response:
Dear Michael911, Thank you for taking out the time to review your visit. We are glad that you found us impressive in so many aspects. However, we are sorry for the little inconveniences caused to you. We will surely pass your feedback to the management regarding the deco fabrics and overall interior. We are currently working on providing a more comfortable stay for our guests. So you will have something better to look forward to on your next visit. Hopefully. there were certain renovations going on with the pool area. Howeve... read more
Good
Sentral beliggenhet. Greie rom. sentralt, greie rom.
Excellent Detail is very important for me, a little fix in relation to ceiling and some wobbly furniture will definitely boost the impact of this place. Location was perfect, close to everything! Room provided is clean and big! Staff is professional and friendly!
Business response:
Dear Mary, It is reviews like these that we remain impatient for. Thank you for taking out the time to make our day with such a positive response. We surely take pride in providing an amazing location which is in close proximity to almost everything. Thank you again for appreciating our service and staff members. Our staff would be equally glad to know this. Rest assured, we will surely consider your suggestion in relation to ceiling and furniture and improve on the same. We endeavor to ensure that we keep on improving. Have... read more
Good Better breakfast No eggs
Business response:
Dear Paul, Thank you for your positive response. We appreciate your feedback and will be working on upgrading our breakfast. We hope to give you a better stay in the future coupled with lip-smacking breakfast. Best Regards, Ray, Customer Care Team
Very Good
What we expected The carpets, bed spread & furnishings could be updated; however, it was exactly what the pictures showed, so was not surprised. Price
Business response:
Dear Douglas, Thank you for choosing to stay with us and for your review. We are sorry to hear that we didn't meet your expectations. However, there is always room for upgrades and betterment. You will surely be impressed with your next visit. Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,899 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.