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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Great Shower handle was broken.
Business response:
Dear Sandra, We are extremely sorry to hear about the inconvenience caused due to the shower handle. However, we thank you for bringing this to our attention. We will notify our team and get it fixed. Hope this will not dissuade you from visiting us further! Best Regards, Ray, Customer Care Team
Good
Exceptional
Exceptional No eggs, orange juice tasted like plastic, oatmeal packets were not good, like they were clumps in them.
Business response:
Dear Roy, Thank you for your response and rating. We are glad to have got this opportunity to host you. However, we are sorry about the breakfast part. We will surely work on your feedback and try to improve the quality of the meal provided. Hope this will not dissuade you from visiting us further! Best Regards, Ray, Customer Care Team
Une halte agréable dans un village hors du temps Petit déjeuner très insuffisant Chambre très spacieuse, confortable, propre. Hôtel bien situé, calme
Exceptional We loved the property The hotel is in a great location, it’s a short walk to Ocean Avenue, shopping, galleries, lovely restaurants
Business response:
Dear Paula, We are glad that you chose to stay with us. We are relieved to know that you could commute with ease to the places in and around. Thank you for loving our location and overall service. We would love to see you soon! Best Regards, Ray, Customer Care Team
Exceptional
Good Het bed was wat doorgezakt. De ligging en de parkeerplaats.
A decent place to stay close to downtown. Housekeeping didn’t make up room until late afternoon. No hot breakfast. Basic and comfortable.
Business response:
Dear Diane, Thank you for your review. We are glad that you chose to stay with us. However, we sincerely apologize on behalf of our housekeeping staff for the inconvenience you faced. This is not the usual scenario at all and we will surely use this feedback to discuss the issue with our team to ensure that this does not get repeated. Again, we are sorry for the breakfast. We are sorry for letting our standard slip here. But this is very unlike us. We will definitely try our best to give you no more reasons to remain dissati... read more
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,899 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.