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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Very Good
Excellent Breakfast could have been a bit more nutritious and/or varied. I accidentally left behind some clothes and they promptly returned it via mail within a few days.
Business response:
Dear guest, thank you so much for your stellar review! This means a lot to us. We're glad that we were able to get your items returned to you safely. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels! Best Regards, Ray, Customer Care Team
Good Ausstattung der Zimmer mit Antiquitäten ist außergewöhnlich.
Moyen moyen Je n ai pas apprécié la fenêtre qui ouvre sur un mur ni le côté expéditif de l accueil et du départ. J ai aimé l emplacement bien situé dans un très jolie petite ville.
Exceptional Very quiet and great location to town, it is walkable.
Business response:
Dear William, we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Ray, Customer Care Team
Okay and convenient. Breakfast seemed stale, and the facilities/rooms were worn around the edges. Really needs a facelift in general, but the bathrooms are nice and updated. Carmel Bay View Inn down the road, while slightly more expensive, has much better appeal, look and feel. The location to downtown Carmel was fantastic and the staff was very amenable.
Business response:
Hi there, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Best Regards, Ray, Customer Care Team
Loved This Hotel Room was very nice. Plus in walking distance to shops and restaurants.
Business response:
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards, Ray, Customer Care Team
Innkeepers are amazing! We had until 11am to check out. Went to breakfast at 10am and came back at 10:30am to find housekeepers were already cleaning our room and our room keys didn’t work. Also, we only had one large towel this time. We love staying here. The Innkeepers are wonderful and friendly. We have stayed at this property three time prior to this. But we will go back again and recommend it to friends and family.
Business response:
Dear Robert, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Ray, Customer Care Team
Clean, close to Ocean Ave, downtown, shopping, restaurants close by. Friendly, accomodating. Bed sheets are old, worn, past their prime. Needs lighting for the coffee machine. Carpet needs updating. Close to downtown Carmel. Quiet and felt safe. Upgraded bathroom. Staff was pleasant.
Business response:
Dear guest, Our aim is to provide you with a clean, comfortable, and pleasant place to stay and we sincerely apologize that our hospitality and attention to details left something to be desired - this is very unlike us. At Carmel Inn and Suites, we take upkeep and cleanliness very seriously. Our staff generally does a great job when it comes to preparing the rooms for upcoming guests, so it is strange that this happened. We are very sorry for the shortcomings that marred your stay with us, and we hope to redeem ourselves wit... read more
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,274 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.