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Carmel Village
- Assisted Living Facilities
- Fountain Valley, CA
About this business
Location details
17077 San Mateo Street, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice property. Average pricing. Residents seemed to be kept busy. Nice staff
What we like the most about the community is that the staff in my mom's section is friendly and engaging! One thing that might be different is my mom's room is larger than others with big windows to look out over the courtyard. It's a big help for her to adjusting to not being in her home. Yes, we would recommend Carmel Village to other families based on the experience so far.
We had serious issues with medication administration at Carmel Village. These included missed and incorrect doses. We also had significant challenges with the food. What is served is not healthy. Menus did not match what was published. There was not the flexibility regarding food orders we were told there would be, including portion management. While most of the staff was friendly and tried to be helpful there were some who did not seem to appreciate that my mom was not a memory care patient (who chose to live in memory care... read more
The facility is nice. The food is okay. The staff are very friendly but they are under staffed. My wife is disabled and sometimes she has to wait up to thirty minutes to get help. They Are friendly but need more caregivers, especially during the morning hours.
Memory care was dated. Air conditioning unit was an issue as my Dad didn't know how to use. The room was hot and stuffy in the afternoon. Staff was good, dealing with difficult combative behavior from my Dad. The entire experience was heartbreaking and the management was not as sympathetic. Hospice team was most helpful.
[name removed] is amazing! Staff was great, clean facilities, fun activities. I would just say, make sure the lead/head of nursing staff meets your resident and make sure all needs are made known. Felt like I did more caregiving after my step-dad moved in. Which is probably common with such a big change.
My friend [name removed] , who has Alzheimer's, is doing fine at Carmel Village. She's not real happy there, but it has nothing to do with the facility, just the disease. She only wants to live with family or friends. There are 3 of us who visit her every week and have been friends for over 50 years. She appears to be getting good care and she enjoys the meals with the other folks and loves it when there is something musical going on. I've been to a couple of concerts and they were great! The place looks kind of old and ding... read more
She is at Carmel Village in Fountain Valley and loves it. Great overall feeling. They clean her room every week . The common area always nice. Mom loves the staff team. They get her to her appointments... And taken her to ER when needed. Mom has limited taste and a vegetarian. Unfortunately she cannot participate in the activities at this time
Memory care rooms are older, air conditioning had to be put on manually. My Dad was not capable of asking. Room temperature was very warm when afternoon sun came. I would have liked more communication with staff at move in. Had no knowledge of daily schedule/expectations. My Dad had end of life dementia. I expected staff to handle this. Hospice communicated symptoms more clearly. My Dad was at Carmel Village for only one month. This was the most difficult experience I've had since leaving my children at daycare for the first... read more
Frequently asked questions about Carmel Village
How is Carmel Village rated?
Carmel Village has a 4.3 star rating with 269 reviews.
When is Carmel Village open?
Carmel Village is open now. It will close tomorrow at 12:00 a.m.