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Carolina Furniture Concepts

4.7

About this business

Location details

121 Eagles Nest Rd, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.71,184 reviews
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LESLIE P.'s profile image
LESLIE P. 
3 years ago

Carol and Sushant were very helpful, friendly, and informative from the moment I walked in. I am so grateful to have shopped with them and can't wait to enjoy my new furniture! Happy Holidays! 

Business response:

Hi, Leslie. We are thrilled to learn that you had a positive experience with us! 

CASSIE P.'s profile image
CASSIE P. 
4 years ago

Amy was the lady that took care of me. I had a lot of furniture to buy because I had just bought a home, so it took a lot of time to pick stuff out. She was so helpful and patient with me ( I have four kids including a nursing infant ), we found furniture to stock my entire house. Service with a smile is what I received from Amy, I highly recommend shopping here. Even if the furniture is not in store she found it for me. All I had to do was tell her what I had in mind for that particular room, she found the pieces that I lov... read more

Business response:

Thank you so much for your kind words, Cassie. We really appreciate you taking the time out to share your experience with us. Cheers, Carolina Furniture Concepts 

MARGARET ROSE H.'s profile image
MARGARET ROSE H. 
4 years ago

Great customer service, great selection, pleasant shopping atmosphere with no pressure. My salesperson, Willie in the Waynesville store, was a great help, very courteous, friendly and customer oriented. I found exactly what I was looking for and was very pleased with the sale price and optional pet warranty I was offered. The only negative thing was the shipping cost of $199 through a third party contractor. I suggest that might be re-thought. Otherwise, great experience! 

Business response:

Hi, Margaret. We appreciate the kind words and are glad we could provide you with a positive experience! 

BENITA G.'s profile image
BENITA G. 
4 years ago

Awesome, excellent customer service 

Business response:

Hi, Benita. Your feedback is highly appreciated. Thank you for the review! 

ROBIN AND TERESA S.'s profile image
ROBIN AND TERESA S. 
4 years ago

The salesperson was very attentive and answered all our questions. She left us alone to make our decisions but was there the minute we had questions. Very professional. 

Business response:

Hi, Robin. Thank you so much for leaving us a stellar review! 

SUZANNE M.'s profile image
SUZANNE M. 
4 years ago

Salesman was a great help , very knowledgeable about the recliner.Good experience. 

Business response:

Hi, Suzanne. We are thrilled to learn that you had a positive experience with us! 

TABATHA AND BRETT H.'s profile image
TABATHA AND BRETT H. 
4 years ago

Very helpful, knowledgeable and nice 

Business response:

Hi, Tabatha. Thanks for taking the time to share your positive experience. We truly appreciate it! 

BENITA G.'s profile image
BENITA G. 
4 years ago

Awesome customer service 😃 

Business response:

Hi, Benita. Your feedback is highly appreciated. Thank you for the review! 

JEANNINE F.'s profile image
JEANNINE F. 
4 years ago

No pressure from salesman. Answered questions when needed. He even told us about Medicare reimbursement for lift recliner with MD prescription. Great experience! Have bought form CFC several times and always pleased with service! 

Business response:

Hi, Jeannine. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Carolina Furniture Concepts

How is Carolina Furniture Concepts rated?

Carolina Furniture Concepts has a 4.7 star rating with 1,184 reviews. 

When is Carolina Furniture Concepts open?

Carolina Furniture Concepts is closed now. It will open tomorrow at 10:00 a.m.Â