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Carolina Furniture Concepts

4.9

About this business

Carolina Furniture Concepts is a family-owned home furnishing company located in the beautiful mountains of Western North Carolina. Founded by Sandeep Gupta in November 2002, the company got its start in a modest store on Hendersonville Road in Fletcher, North Carolina. Carolina Furniture Concepts has flourished and now has 2 beautiful showrooms in Arden and Waynesville, with over 200,000 square feet of beautiful, quality home furnishings. Our motto is to earn your business and to keep it. Carolina Furniture Concepts does ... read more

Location details

121 Eagles Nest Rd, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9987 reviews
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BENITA G.'s profile image
BENITA G. 
2 years ago

Awesome customer service 😃 

Business response:

Hi, Benita. Your feedback is highly appreciated. Thank you for the review! 

JEANNINE F.'s profile image
JEANNINE F. 
2 years ago

No pressure from salesman. Answered questions when needed. He even told us about Medicare reimbursement for lift recliner with MD prescription. Great experience! Have bought form CFC several times and always pleased with service! 

Business response:

Hi, Jeannine. We appreciate the kind words and are glad we could provide you with a positive experience! 

ROBERTA AND ANDY D.'s profile image
ROBERTA AND ANDY D. 
2 years ago

Amy was very helpful in answering all our questions about the living room chair we were inquiring about; she gave us a great sale price on it too for their birthday celebration! We saw a second chair for another room and bought that one too! We will definitely tell our friends about the lovely furniture Carolina Furniture Concepts carries. It was well worth it for us to stop there and we love to shop locally whenever possible. 

Business response:

Hi, Roberta And Andy. Your feedback is highly appreciated. Thank you for the review! 

NANCY S.'s profile image
NANCY S. 
2 years ago

Appreciated Willie Jones showing many I options, not pushy, allowed me to take my time, and was very professional 

Business response:

Hi, Nancy. Thank you so much for leaving us a stellar review! 

CARRIE AND BRYAN A.'s profile image
CARRIE AND BRYAN A. 
3 years ago

We purchased a living room set from store in Waynesville. Amy was very helpful and knowledgeable about everything we looked at. She was very patient and professional as we were trying to decide on such a big purchase. Very happy with the experience and would definitely recommend them. Thanks Amy. Bryan & Carrie. 

Betty D.'s profile image
Betty D. 
3 years ago

Amy immediately showed us the Tempur-Pedic mattresses that we asked to see. We asked to see other brands. We bought the Tempur-Pedic! 

AMY AND SHANE B.'s profile image
AMY AND SHANE B. 
3 years ago

Our salesperson Amy was very helpful in finding us exactly what we were looking for in a professional and efficient manner. 

ISABEL C.'s profile image
ISABEL C. 
3 years ago

Very welcoming! Got us a great deal and the service was fast. Thanks again for helping us find a couch! 

Business response:

Thank you so much for the 5 stars !!! 

JANA AND P.'s profile image
JANA AND P. 
3 years ago

Amy assisted us with numerous decisions on furniture for a house that is under construction. She listened carefully to long descriptions of issues we wanted to be sure to address with what will likely be our last major furniture purchases. She gave us great advice and pointed out many details that helped us confirm our choices. I have purchased furniture from Carolina Concepts since 2010 and always had good experiences but this was the absolute best ever! 

Business response:

Jana and Patrick, thank you so much for your feedback and the 5 stars. We appreciate that you have been a customer of ours for 12 years!! Amy is one of our best sales consultants and we are honored to have her on our team and you as a customer! 

Frequently asked questions about Carolina Furniture Concepts

How is Carolina Furniture Concepts rated?

Carolina Furniture Concepts has a 4.9 star rating with 987 reviews. 

When is Carolina Furniture Concepts open?

Carolina Furniture Concepts is closed now. It will open tomorrow at 10:00 a.m.