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Cavender's Boot City

4.3

About this business

Location details

12141 Katy Fwy, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3913 reviews
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O K.'s profile image
O K. 
rating
a year ago

What can I say? I'm IN LOVE with my new boots and Stetson hat! I went there last minute on the RODEOHOUSTON last week and there wasn't that big of selection as they usually have but I still managed to find my dream boots! The employees there helps me a lot to find what I'm looking for and in the correct size. For the hat u wanted a specific shape that ran out of stock in my size and color so the guy there help me adjust the shape and the size to be perfect for me! A very good experience. Not the cheapest but it's quality and... read more

Catherine S.'s profile image
Catherine S. 
rating
2 years ago

I came to buy boots for the cook off and rodeo the employees were nice and helpful. Bryan the GM was great and Estefany helped us pick out our shoes. 

Hailey51700 ..'s profile image
Hailey51700 .. 
rating
4 years ago

A very nice woman helped me find pants which I've had such a hard time with. I believe her name was Leslie (may have spelled it wrong) but she was incredibly helpful. I will definitely ask for her if she's working the next time I go. She made our trip fast and successful. 

Rachel S.'s profile image
Rachel S. 
rating
5 years ago

Five star customer service from Uber friendly and professional sales associates. Completely above and beyond any expectations one might have, truly a champion of their trade. Cavender's carries some of the most beautiful and rare boots I have ever seen and they have 15% off. We typically visit once a year for my husbands work boots right around rodeo season they offer amazing deals and they stand by their quality because not only do they carry top brands many of the higher end boots are hand made and even the Cavender's b... read more

Brad S.'s profile image
Brad S. 
rating
6 years ago

One of my favorite stores. They always have a wide selection and an amazing staff that's always willing to help. I was actually in here about a month ago and Alicia worked on a hat for me for quite some time to get it just perfect. she went above and beyond my expectations. It was greatly appreciated and the hat looks perfect to this day. That is truly great customer service. Keep up the good work guys you've got a customer for life! 

Tristan G.'s profile image
Tristan G. 
rating
6 years ago

Ladies and Gentlemen... this is the place to go for your western boot needs. I am picky when it comes to footwear, God only gave me one set and I plan on taking care of them. I purchased a pair 2 days ago, something was amiss when wearing them, I bring them back 2 days later and I had 2 members helping me for nearly a half hour making sure that every aspect of the boot was properly fit for my fouled up feet. Thank you very much to the manager and staff that helped me out, you have earned a lifetime customer in this transp... read more

Jana S.'s profile image
Jana S. 
rating
6 years ago

I've always received good customer service from Cavender's on I10 by Dairy Ashford. For over 20 years I've been getting my Rodeo wear. But today I got top notch service from Kyle, a manager there. As usual, this year's Rodeo found me lacking in western wear. I visited Cavender's and they found an increased variety of western wear. My husband found some great deals on jeans which is almost unheard of at Rodeo time. We had to order one of the sale items and as it always seems to happen, we lost our receipt. One and a half ... read more

Jerry H.'s profile image
Jerry H. 
rating
6 years ago

Wow y'all! The customer service we got here today was off the chart great! We were asked about 10 times (not exaggerating) while shopping if we needed any help. Their prices were wide ranging but they had a great sale rack and items in everyone's price range. The store is super neat and well organized and they have tons of stuff! I didn't know what to expect but I was pleasantly surprised at how much I liked this place. I'll be back. 

Donna T.'s profile image
Donna T. 
rating
6 years ago

I normally don't go to Cavender's for clothes or boots. I live in Texas but I don't wear western clothes or boots. I know you are probably shocked by this. W H A T kind of Texan are yo The only reason I went was to look for some boots for my daughter who needed some for a work function. They only had 4 pairs in her size. They did have a large selection for the other sizes just not in an 11 in women's. But that is very normal. (It's ruff being tall and skinny --that's something I would not know anything about!) They had a t... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 913 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 9:00 a.m.