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Cavender's Boot City

4.3

About this business

Location details

5075 Northwest Loop 410, San Antonio, TX, 78229, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3898 reviews
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Joshua R.'s profile image
Joshua R. 
rating
8 years ago

Amazing selection. I already knew what work boots I needed, but had been to 6 other boot stores around town that didnt carry these type. Ariat Workhog H20 Steel toes. They had em which was rare and they were lower priced then any other store who carried the regular Workhog steel toes. Of course with taxes they came to about what the Ariat Website. Still great staff and great supplies. 

Jessica G.'s profile image
Jessica G. 
rating
8 years ago

The quality in an establishment that impresses me the most is customer service. The manager, Mr. Emmons, (I can't remember his 1st name) and Jason were awesome today. Very friendly, helpful and respectful. I will definitely go back. 

Michael M.'s profile image
Michael M. 
rating
8 years ago

Great customer service always have what I am looking for and if they don't they will get it ordered for you. Good pricing and its still family owned. 

Gwen E.'s profile image
Gwen E. 
rating
9 years ago

Manager Rick is awesome! Can't believe some of the bad reviews here. I have shopped here many times and I'm always greeted and help is always nearby. Great staff. I even had a problem with a previous purchase and Rick was more than helpful! Don't shop anywhere else for boots! The Blanco/410 location is the best! 

Sean T.'s profile image
Sean T. 
rating
9 years ago

Gonna have to go with average. A huge selection of everything. I felt the Western wear store in Bandera had better sale deals. If you don't mind the drive, you ought check it out. The sale price on wranglers (retro, twisted etc) were $50 a pop with the 3rd pair free, and ariat 60-110. Same deal. Boot selection and prices nothing to set em apart from other stores. The staff was friendly and I appreciated the offer to hold items up front while we browsed. 

Richard M.'s profile image
Richard M. 
rating
10 years ago

Was looking for custom boots because I have wide feet.Called all over Texas ,But everyone wanted BIG$$$ .Found out I could get them here,Called and asked for MIKE ,outstanding salesperson.He took the time to measure me,I chose Kangaroo and Goat.Went over stitching,heal,bottoms initials-also put on boot.Mike gave me the attention and his knowledge of boots.I will buy again but will ask for MIKE. Richard M San Antonio 

Jeremy G.'s profile image
Jeremy G. 
rating
10 years ago

So here's the story: I am Filipino/Chinese and I came here with my Indian friend because we wanted to buy our first pair of boots. After living in San Antonio for a couple of years, we decided it was time to get some boots. We were contemplating this for a long time, because let's be honest, when was the last time you saw an Asian wearing boots? Walking into the store, the intimidation factor was there. We knew absolutely nothing about boots. Luckily one of the staff members saw us struggling and came to our help. With one... read more

Eliseo M.'s profile image
Eliseo M. 
rating
11 years ago

Greeted us and very welcoming. Very nice staff. Walked out because size was not available. A staff member noticed I was leaving and he asked if there was anything he could do. I explained that they did not have the size I needed. He offered to call and check another location. That was very generous. There superior customer service was duly noted. 

Jorge H.'s profile image
Jorge H. 
rating
11 years ago

Well I visited the store right before Christmas and it was busy so I'll give them the benefit of the doubt. I have never bought boots before and I walked back and forth trying to figure out what boot to even look at. The entire time I made eye contact with several employees and nobody assisted me, Not a hi or hello. Finally one employee basically asked me what I was looking for and helped me while attending to another sale as well. It was busy but acknowledge me at least. Either way I did find what I was looking for. Haven't... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 898 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open tomorrow at 9:00 a.m.