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Cedar Crest Hospital
- Psychiatrists
- Belton, TX
About this business
Location details
3500 Interstate 35, Belton, TX, 76513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
please read this before anything: know that you have 10 minute calls 3x a week. it's always short staffed. you will barely go outside, to the gym, on outings, and will spend most of your time in small room where most of the kids are sitting on the floor -- not by choice, there aren't enough chairs. there are a lot of fights normally a minimum of 2 a week, there is always always always beef. i saw my therapist twice a week; once for individual and once for family. (i had more therapy when i was living at home). becuase of my ... read more
This facility poorly staffed. It is impossible to get a call from a Therapist and never a doctor. Their solution to parents calling to speak with the Therapist or Dr. is to discharge them! I would NEVER put anyone I loved in the facility.
Business response:
We appreciate you sharing this with us. Effective, respectful communication is pivotal to what we do, and this is concerning to read. Please consider contacting Mindi.Michael@cedarcresthospital.com so that we can gather more in-depth details about the circumstances described.
My son, 25 with bipolar, was admitted in crisis. He was deprived of water. Water! Tiny dixie cups every several hours is not acceptable. He came home severely dehydrated. This is only 1 of several other complaints. Also, the Dr. should be retire or be replaced. Disregard and obviously being burnt out isn't serving the impatient population well. This place was the only option I was aware of being new to Central Texas. I am relieved to know there are 2 other options elsewhere.
Business response:
Thank you for sharing this concern with us. Our goal is to provide clinically excellent, compassionate care, and we are troubled to read this. While HIPAA guidelines dictate the specifics we are allowed to discuss, we would appreciate having a chance to gain a better understanding of the situation. We encourage you to reach out to Mindi.Michael@cedarcresthospital.com.
Would give zero stars if i could: Absolutely the worst place, if its your only option and desperate then you have no choice. They will not communicate with you, you will never get to talk to the doctor, they have horrible phone times and with COVID no visitation. HOrrid. The nursing staff and unit secretary's are horrible- Sarah is very rude. The only redeeming factor for the place is their patient advocate Emily she is 5 star, but unfortunately she can't be there all the time with your child or loved one. My daughter has be... read more
My husband was sent there back in February because Scott and White Psych unit was full. He arrived on a Sunday morning. They gave him no medication. Because of his mental state, the nurse told me he was refusing food and liquids while there. On Tuesday I had a meeting with the social worker, my husband reeked of urine. I managed to get him to drink about 2-3 ounces of water down while there. They said they would work with him on eating and drinking. Finally, on Thursday afternoon they called me to say they were sending him t... read more
Terrible. Don't send your kids. I was there last year for depression and suicidal thoughts. I was there for 9 days. I got no help what so ever. They seemed very uninterested in my well being. Staff was rude and only one seemed to care about me. I was discharged still as I was when I was admitted. The only thing it did for me was negative. It made me not tell anyone about my depression out of fear of going back.
I was in the RTC unit for three months. And I barely had one on one sessions with the counselor. When I was on the acute unit they tricked me in to going to the RTC unit. These are the exact words ms Apple said to me "the doctor is on the other unit and wants to see you there instead of this unit because she's very busy doing paper work" I didn't think anything of it but I found it very weird that she was bringing my records with us. The moment she put the key in the last door to get into the RTC unit I knew I wasn't here to... read more
There are a number of staff that clearly enjoy their power over the residents way too much. Those staff are supported by a chorus of other staff who either don't believe or don't care about any complaints. That staff is overseen by administration that is too worried about staffing and profits to act when they are made aware of problems. On the plus side they can seem really caring and nice (with no follow through). You'll get a bill of rights (which they'll ignore), and if they loose your stuff they'll pass the info along... read more
If the Executive staff will talk to unprofessionally, imagine how they will treat your child. I spoke w/ Theresa-Assistant Director of Intake to cancel our assessment b/c we went with a facility that had another bed open up that was closer to us in location. She said since you are cancelling we are putting you at the bottom of the wait list and you cancelled before. I told her the initial cancel was due to miscommunication of the placement coordinator that I had never cancelled before, she responded " well I am just stating... read more
Frequently asked questions about Cedar Crest Hospital
How is Cedar Crest Hospital rated?
Cedar Crest Hospital has a 2 star rating with 470 reviews.
When is Cedar Crest Hospital open?
Cedar Crest Hospital is open now. It will close tomorrow at 12:00 a.m.