Cedar Crest Hospital

Stacy R. 

on Yelp

7 years ago

We have called needing our childs medical records, even our attorneys have called for these records. These records are important and needed in court as the judge are requesting orders to receive them. We were told that no records can not be given if bills have not been paid. Child was just released and medical claims just got submitted. ALSO the doctor that supposedly released the child is on vacation and is not present to complete his records. So after weeks of not seeing the child, how accurate are these records going to b... read more

Ash W. 

on Yelp

8 years ago

Very disappointed in the care and concern the staff has exercised with my daughter. Nobody will give me answers or talk to me, though as her parent i have a right to it all. I am the one who initiated a cps case on behalf of my daughter, at the request of my daughter. I am the one who called 911 at the request of my daughter and the staff has taken it as a personal vendetta against them and begun talking very snidely and telling me nothing concerning my daughter and trying to release her back into an abusive home while she ... read more

Erika A. 

on Yelp

8 years ago

I would give this place negative reviews if possible. They gave me call times for my daughter, then wouldn't let me speak to her saying she was allowed only one phone call. (She had called Grandma first, thinking she could call me next.) What's worse, with her crippling anxiety it has been 48 hours and she still has not received counseling or medication. Nothing. Just tv all day. Disgrace. 

Arisa A. 

on Yelp

10 years ago

This place is a joke. Worst experience ever! NO communication what so ever and if you want to know what's going on with your child you have to call and keep getting transfered and transfered just to hear from my child of what happened. Just flat out the worst! All the way from the rude nurses, incompetent therapist, and absent psychiatrist. Please seek better treatment else where, there are plenty. Also, they have roaches and mice. 

Kim C. 

on Yelp

10 years ago

So far I am not impressed with this facility at all. My grandson is there. He had broken his hand (at his own doing) but didn't receive medical care for 2 weeks. Now he may need surgery. On top of that a door slammed on his other hand and broke his ring finger and no one notified me. I had that finger xrayed when I drove up there to take his to the emergency room over his other hand. Trust me when I say if he needs surgery, Cedar Crest WiLL be paying for it. He was assigned a therapist for a specialized therapy and after 2 s... read more

Hannah F. 

on Yelp

10 years ago

This place deserves no stars, or a negative number of stars. I suffer with depression and a mental illness. I went willingly with my mom because they have been concerned. The guy who interviewed myself and my family was Robert. He only cared about answering the questions, and was rude. I have anger issues. And he elevated the level of my anger. We came in to a classroom and there was a dead fish in the fish tank and he didn't care at all. Nor did he take it out. He didn't seem to care about anything, I stair up looked at... read more

Sis H. 

on Yelp

11 years ago

I'm writing this from a visitor's viewpoint. Horrifying! You are treated like a criminal that is up to no good if you want to visit on one of their two visiting days per week. You cannot have anything on you with the exception of your keys. You are not allowed to take food, even something as simple as donuts for the unit. You are lined up in a back hallway with other visitors and then "wanded." This place might be convenient to Fort Hood soldiers but the short distance is absolutely NOT worth it. The person at the check ... read more

Candice J. 

on Yelp

11 years ago

DO NOT go to this facility. My son(11) was left to vomit on himself consistently for 3 days with no help offered even though he came in with a prescription for Zofran. He lost 8 pounds in 3 days. By the time I found out and immediately took him out he was very ill requiring emergency treatment. They abruptly stopped 6 medications with no tapering down. He was hit by a staff person. Intimidated by the medical director regarding the physical harm he endured. It took me 5 hours to get him out of there. I was threatened with pol... read more

Autumn T. 

on Yelp

12 years ago

I went here willingly when I was 16- 3 years ago, just about. I was told straight up that I was allowed to phone my mother any time I wanted, that I would be treated fairly, and after a few days I could have socks instead of no shoes and cold feet. My mother was ALSO told this. My first night, I was not allowed a pad or a tampon despite being on my monthly time. I had to BLEED all over myself. I got fleas because my roommate had them and when I told one of the guard-people they wouldn't do anything and thought it was funny. ... read more