Cedar Crest Hospital

Hope Lanae B. 

on Yelp

7 years ago

never send your kids here, i was in the adolescent unit for almost 3 months & the staff treated me terribly, got mad at me for having an eating disorder & punished me for it, they treated me like i was their child & they were way too strict on us, there were girls there that had been there for 8 months & not much better because this place doesnt help at all, this place looks nice on the outside but dont be fooled, its really dirty inside & run down. if you care about yourself of your kids please dont send them here! 

Stacy R. 

on Yelp

7 years ago

We have called needing our childs medical records, even our attorneys have called for these records. These records are important and needed in court as the judge are requesting orders to receive them. We were told that no records can not be given if bills have not been paid. Child was just released and medical claims just got submitted. ALSO the doctor that supposedly released the child is on vacation and is not present to complete his records. So after weeks of not seeing the child, how accurate are these records going to b... read more

Jeannette S. 

on Yelp

8 years ago

Please do not send your children to this place, they don't have any real structure, their primary concern is making sure they bill the insurance, if you are Tricare dependent, or active military they will do their best to ensure they have an open bed. Their nurses and rude specially Betty, she was never pleasant to me when I called to speak to my son. The therapist is very young and has very little experience, and although he means well, he should be shadowing a more experience therapist before been left to do the job on h... read more

Ash W. 

on Yelp

8 years ago

Very disappointed in the care and concern the staff has exercised with my daughter. Nobody will give me answers or talk to me, though as her parent i have a right to it all. I am the one who initiated a cps case on behalf of my daughter, at the request of my daughter. I am the one who called 911 at the request of my daughter and the staff has taken it as a personal vendetta against them and begun talking very snidely and telling me nothing concerning my daughter and trying to release her back into an abusive home while she ... read more

Erika A. 

on Yelp

9 years ago

I would give this place negative reviews if possible. They gave me call times for my daughter, then wouldn't let me speak to her saying she was allowed only one phone call. (She had called Grandma first, thinking she could call me next.) What's worse, with her crippling anxiety it has been 48 hours and she still has not received counseling or medication. Nothing. Just tv all day. Disgrace. 

Arisa A. 

on Yelp

10 years ago

This place is a joke. Worst experience ever! NO communication what so ever and if you want to know what's going on with your child you have to call and keep getting transfered and transfered just to hear from my child of what happened. Just flat out the worst! All the way from the rude nurses, incompetent therapist, and absent psychiatrist. Please seek better treatment else where, there are plenty. Also, they have roaches and mice. 

Kim C. 

on Yelp

10 years ago

So far I am not impressed with this facility at all. My grandson is there. He had broken his hand (at his own doing) but didn't receive medical care for 2 weeks. Now he may need surgery. On top of that a door slammed on his other hand and broke his ring finger and no one notified me. I had that finger xrayed when I drove up there to take his to the emergency room over his other hand. Trust me when I say if he needs surgery, Cedar Crest WiLL be paying for it. He was assigned a therapist for a specialized therapy and after 2 s... read more

Hannah F. 

on Yelp

11 years ago

This place deserves no stars, or a negative number of stars. I suffer with depression and a mental illness. I went willingly with my mom because they have been concerned. The guy who interviewed myself and my family was Robert. He only cared about answering the questions, and was rude. I have anger issues. And he elevated the level of my anger. We came in to a classroom and there was a dead fish in the fish tank and he didn't care at all. Nor did he take it out. He didn't seem to care about anything, I stair up looked at... read more

Sis H. 

on Yelp

11 years ago

I'm writing this from a visitor's viewpoint. Horrifying! You are treated like a criminal that is up to no good if you want to visit on one of their two visiting days per week. You cannot have anything on you with the exception of your keys. You are not allowed to take food, even something as simple as donuts for the unit. You are lined up in a back hallway with other visitors and then "wanded." This place might be convenient to Fort Hood soldiers but the short distance is absolutely NOT worth it. The person at the check ... read more