This profile has been claimed by the business owner or representative.
Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I had a very good experience and everyone was very nice, it made my car buying experience very easy. Although I wasn't approved for the car I wanted, I was able to be approved for another. The only feedback I would provide for the sales rep are to follow through. I purchased an electric vehicle and was not provided with information on how to charge and where to charge. I called the dealership and was promised a call back on the following day, I still have not received that call. Because I am a person that figures things out ... read more
Business response:
We're pleased to hear that our team was welcoming and made the process smooth for you, even when we needed to find an alternative vehicle option that worked better for your approval. We understand your frustration regarding the follow-up on electric vehicle charging information. It's disappointing that you didn't receive the promised callback about charging details for your new electric vehicle. This type of follow-through is important, especially when customers are learning about new technology features. We're glad you were... read more
Eduardo Bravo and the service staff took care of the open recalls with my vehicle with little down time.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that Eduardo Bravo and our service team were able to efficiently handle the recall work on your vehicle while minimizing any inconvenience to you. Your satisfaction means everything to us, and we truly appreciate your trust in our team to take care of your 2025 Nissan Kicks SV. We look forward to continuing to serve you with the same level of quality service for all your future automotive needs.
Some of the problems were fixed but a sound that I can hear in the engine was not. The light engine is not blinking or on anymore but I still think there is something else with the car . The advisors try to keep me updated on whatever the mechanics find.
Business response:
We're glad to hear that some of the issues with your vehicle have been resolved and that the engine light is no longer on. However, we understand your concern about the lingering sound you're hearing from the engine, and we want to assure you that your safety and satisfaction are our top priorities. Our service advisors strive to keep you well-informed throughout the repair process, and we appreciate your patience as our technicians thoroughly investigate any potential issues. To ensure your concerns are fully addressed, ple... read more
Edward is always a pleasure to work with, feel comfortable with his knowledge & professionalism.
Great service recommended thanks
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you received excellent service and that you would recommend us to others. Your satisfaction with our team's dedication means a great deal to us. We appreciate your trust in Cerritos Nissan and look forward to continuing to serve you and your 2021 Nissan Rogue SL with the same level of care in the future.
It was great and efficient. Thanks so much!
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that your visit was both great and efficient. Your positive feedback means a lot to our team at Cerritos Nissan. We appreciate your business and look forward to serving you again in the future.
Excellent customer service.
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback about our customer service. It means a great deal to our team to know that we provided you with excellent service during your visit. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Everything was done in a professional manner which I appreciated.
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that you found our approach to be professional throughout your visit. Your feedback means a great deal to us and reinforces our commitment to maintaining high standards in everything we do. We truly value customers like you who recognize the care and attention we put into our service. We look forward to continuing to serve you for years to come.
Thank you Cristal Medina for the great service.
Business response:
We are delighted to hear about your positive experience with Cristal Medina. Your kind words about the great service you received mean so much to our team. We truly appreciate you taking the time to share your feedback and recognize Cristal's dedication to providing excellent customer service. We look forward to seeing you next time!
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.2 star rating with 4,461 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is open now. It will close at 9:00 p.m.