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18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Service was great. I was greeted immediately. Crystal was super thorough and answered all my questions. She gave good advice and didn't make me feel pressured to have service done on my car right away. She explained what service could wait and provided the recommended amount of waiting time before scheduling an appointment. She was the absolute BEST!!! The waiting area was clean and comfortable. Great television programming selection. I already had coffee when I arrived but now that I know it's offered complimentary I'll be ... read more
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exceptional care from start to finish, with immediate attention and thorough assistance that made you feel comfortable and informed. We're delighted that you felt no pressure during your visit and appreciated the clear guidance about service timing and recommendations. The clean and comfortable waiting area with quality entertainment options, along with our complimentary amenities like coffee and the car wash, really en... read more
Great service actually try to help out not like Downey, and very easy to work with.
Business response:
We greatly appreciate your positive feedback about the helpful service you received. It's wonderful to hear that our team made your experience easy and that you felt we genuinely tried to assist you with your needs. Your kind words about our approach to customer service mean a great deal to us. We're committed to providing the supportive and straightforward experience you described, and it's rewarding to know we met your expectations. Thank you for choosing us and for taking the time to share your experience.
Was able to make my appointment over the phone a couple days in advance. Brought my Rogue in for a 3-Stage Fuel Injection Service with $20 off coupon at 9:30am and was out by 12:30pm. Took a little bit longer but there were no issues and I got my car washed. The waiting room was clean and they had snacks which was a plus. Also Krysta was very helpful and friendly.
Business response:
We are delighted to hear about your positive experience with your Rogue's fuel injection service. It's wonderful that scheduling your appointment in advance was convenient and that you were able to take advantage of the coupon savings. We're glad the service was completed smoothly despite taking a bit of extra time, and that you enjoyed the complimentary car wash. Our team takes pride in maintaining a comfortable waiting environment with refreshments for our customers. We're especially pleased to hear that Krysta provided yo... read more
The advisors were fantastic and very helpful. Even helped jumped my wife's car when the battery went out while she was dropping me off to pick up our Nissan.
Business response:
We are excited to hear about your wonderful experience with our service advisors. It means so much to know that our team provided exceptional assistance and went above and beyond by helping with your wife's car battery situation during your visit. This kind of thoughtful service truly reflects our commitment to taking care of our customers in every way possible. Your feedback about the helpfulness of our advisors reinforces what we strive for every day at Cerritos Nissan. We genuinely appreciate you taking the time to share ... read more
Nissan did a great job servicing the Kicks
Business response:
We are absolutely thrilled to hear about your positive experience with the service for your Kicks. Your satisfaction with the quality of work performed means everything to our team. We understand how important it is to have reliable service you can count on, and we're grateful you chose Cerritos Nissan for your vehicle's needs. Thank you for taking the time to share your feedback - it truly motivates us to continue delivering excellent service to all our customers.
The person that help me he always helpful. He is always so kind and caring. He all ways willing to help to make you satisfying. Fernando is very helpful very kind person very careful and he's always wanting to help you.
Business response:
Your positive feedback means so much to us! We're truly honored that our team member provided you with such exceptional care and support throughout your experience. It's wonderful to hear how his helpful nature, kindness, and dedication to ensuring your satisfaction made such a positive impression. Having someone who consistently goes above and beyond to assist customers and shows genuine care is exactly what we strive for at Cerritos Nissan. We hope you continue to enjoy your new vehicle, and we look forward to serving you ... read more
Great service all the time , always a great experience.
Business response:
We are excited to hear about your consistently positive experiences with us. Your feedback about receiving excellent service every visit means so much to our team. Knowing that we continue to provide outstanding experiences for you reinforces our commitment to delivering quality service. We truly appreciate your loyalty and look forward to continuing to exceed your expectations.
They were so nice and fast service!
Business response:
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our friendly and efficient service. We hope you're enjoying your new vehicle and look forward to serving you again!
Extremely amazing thank you.
Business response:
Thank you for your amazing feedback! We're thrilled you had such a great experience with us at Cerritos Nissan. Your satisfaction with your 2025 Nissan Kicks SV purchase means everything to our team. We look forward to serving you again!
Cerritos Nissan has a 4.3 star rating with 6,811 reviews.
Cerritos Nissan is closed now. It will open at 9:00 a.m.