This profile has been claimed by the business owner or representative.
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Great job from the dealer. Great service rep. Keeping me informed.
Business response:
Thank you for the positive feedback! We're glad our service representative kept you well-informed and provided excellent service. We appreciate your trust in Cerritos Nissan and look forward to serving you in the future.
Great place to service my car, well experience personal, Edwin did a great job .
Business response:
Thank you for your review! We're thrilled to hear about your positive experience with our service team. It's wonderful that you found our staff experienced and professional. We take great pride in providing quality automotive care and look forward to serving you again at Cerritos Nissan.
Service was done within the time expected. Service advisor was also very helpful and communicative about all services needed.
Business response:
Thank you for your positive feedback! We're delighted that our service advisor provided timely, helpful communication about your vehicle's needs. Your satisfaction reflects our commitment to exceptional customer care at Cerritos Nissan.
Professional service. Tony Fears serviceAdvisor excellent.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with Tony and our team's professional service. Your recognition means so much to us at Cerritos Nissan.
Has a good experience with the dealer.
Business response:
We are delighted to hear about your positive experience with our team. Your satisfaction means everything to us, and we're thrilled that we were able to provide you with the quality service you deserve. Thank you for choosing Cerritos Nissan for your automotive needs. We look forward to serving you again in the future and continuing to exceed your expectations.
They went Above and Beyond! Excellent Customer Service! Definitely Recommend!
Business response:
We are overjoyed to hear about your outstanding experience with our team! Your feedback about receiving exceptional service that exceeded your expectations truly means the world to us. It's wonderful to know that our commitment to going the extra mile made such a positive impression during your visit. We take great pride in delivering the kind of superior customer care that earns recommendations like yours. Thank you for choosing Cerritos Nissan and for taking the time to share your experience with others!
My service rep Nancy was wonderful. She explained the process well and followed through in a timely manner.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with Nancy. Her dedication to clear communication and timely follow-through is exactly the service we strive to provide. We appreciate you sharing your experience and look forward to serving you in the future.
Wait time was under 3 hours. Nobody kept me up to date about progress.
Business response:
We appreciate you taking the time to share your feedback and are glad the overall timing met expectations. We recognize the importance of keeping customers informed throughout their visit and are continuing to improve communication during the service process. Please reach out to our Service Director, John Meyer, at 562-402-2277 so we can assist you further.
Cerritos shop is very clean and people friendly. It has a great place to wait on your vehicle if you choose. It has snacks drinks, and television. Staff is very polite and professional. The gentleman who assisted me was excellent.
Business response:
Thank you for the wonderful review! We're delighted you found our facility clean and welcoming, and that our team provided excellent, professional service. Your feedback means a lot to us at Cerritos Nissan. We look forward to serving you again!
Cerritos Nissan has a 4.3 star rating with 6,892 reviews.
Cerritos Nissan is open now. It will close at 9:00 p.m.