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Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
My service rep. Jacob Vargas is a rare and wonderful employee! He went above and beyond to isolate an intermittent stalling problem with my car that had been going on for a monthcausing safety concerns during operation. He provided me a loaner which allowed him the time to drive the car, replicate the issue and find the problemit was determined I needed a new alternator. My car is in for repair and I should have it next week. I am so grateful for all his efforts to provide outstanding customer service!
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that our representative took the time needed to thoroughly diagnose the intermittent stalling issue that was causing you safety concerns. We understand how frustrating and worrying such problems can be, especially when they occur sporadically over an extended period. Your feedback about receiving exceptional customer service truly brightens our day. We're pleased that providing you with a loaner vehicle allowed our... read more
I always have a pleasurable experience when I go to Cerritos Nissan. Jacob, my Service Advisor is the best!!!
Business response:
We are ecstatic to hear about your wonderful experiences with us! Your satisfaction means everything to our team, and we're delighted that you consistently enjoy visiting us. Jacob truly is exceptional at what he does, and we're fortunate to have him as part of our service team. Your kind words about his dedication will certainly be shared with him. We look forward to continuing to provide you with the outstanding service you deserve for many years to come.
Always very friendly and attractive. Juan was very helpful with getting my car towed to Cerritos Nissan to have the repaired done. He also let me know transmission was still under warranty. Awesome
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you found our staff so welcoming and that Juan provided such excellent assistance with arranging the tow service for your vehicle. We're especially pleased that he was able to inform you about your transmission warranty coverage - that's exactly the kind of helpful service we strive to provide. Your satisfaction with the repair process and the support you received means everything to us. We truly appreciate you taking the time ... read more
They really took care of me and kept me informed about what was going on with my car
Business response:
We greatly appreciate your feedback about the exceptional service you received. It's wonderful to hear that our team provided you with attentive care and maintained clear communication throughout your vehicle's service process. Keeping our customers well-informed and ensuring they feel valued is exactly what we strive for at Cerritos Nissan. Your positive experience means a great deal to us, and we look forward to continuing to serve you in the future.
Service was great. I was greeted immediately. Crystal was super thorough and answered all my questions. She gave good advice and didn't make me feel pressured to have service done on my car right away. She explained what service could wait and provided the recommended amount of waiting time before scheduling an appointment. She was the absolute BEST!!! The waiting area was clean and comfortable. Great television programming selection. I already had coffee when I arrived but now that I know it's offered complimentary I'll be ... read more
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exceptional care from start to finish, with immediate attention and thorough assistance that made you feel comfortable and informed. We're delighted that you felt no pressure during your visit and appreciated the clear guidance about service timing and recommendations. The clean and comfortable waiting area with quality entertainment options, along with our complimentary amenities like coffee and the car wash, really en... read more
Great service actually try to help out not like Downey, and very easy to work with.
Business response:
We greatly appreciate your positive feedback about the helpful service you received. It's wonderful to hear that our team made your experience easy and that you felt we genuinely tried to assist you with your needs. Your kind words about our approach to customer service mean a great deal to us. We're committed to providing the supportive and straightforward experience you described, and it's rewarding to know we met your expectations. Thank you for choosing us and for taking the time to share your experience.
Was able to make my appointment over the phone a couple days in advance. Brought my Rogue in for a 3-Stage Fuel Injection Service with $20 off coupon at 9:30am and was out by 12:30pm. Took a little bit longer but there were no issues and I got my car washed. The waiting room was clean and they had snacks which was a plus. Also Krysta was very helpful and friendly.
Business response:
We are delighted to hear about your positive experience with your Rogue's fuel injection service. It's wonderful that scheduling your appointment in advance was convenient and that you were able to take advantage of the coupon savings. We're glad the service was completed smoothly despite taking a bit of extra time, and that you enjoyed the complimentary car wash. Our team takes pride in maintaining a comfortable waiting environment with refreshments for our customers. We're especially pleased to hear that Krysta provided yo... read more
The advisors were fantastic and very helpful. Even helped jumped my wife's car when the battery went out while she was dropping me off to pick up our Nissan.
Business response:
We are excited to hear about your wonderful experience with our service advisors. It means so much to know that our team provided exceptional assistance and went above and beyond by helping with your wife's car battery situation during your visit. This kind of thoughtful service truly reflects our commitment to taking care of our customers in every way possible. Your feedback about the helpfulness of our advisors reinforces what we strive for every day at Cerritos Nissan. We genuinely appreciate you taking the time to share ... read more
Nissan did a great job servicing the Kicks
Business response:
We are absolutely thrilled to hear about your positive experience with the service for your Kicks. Your satisfaction with the quality of work performed means everything to our team. We understand how important it is to have reliable service you can count on, and we're grateful you chose Cerritos Nissan for your vehicle's needs. Thank you for taking the time to share your feedback - it truly motivates us to continue delivering excellent service to all our customers.
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.2 star rating with 4,989 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is open now. It will close at 9:00 p.m.