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Champion Windows and Home Exteriors of Minneapolis
- Windows Installation
- New Hope, MN
About this business
Location details
5100 Hwy 169 N, Suite B, New Hope, MN, 55428, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Too many errors at the plant
No response to repeated telephone calls about the fact ‘they we can’t open the windows’ and one window frame is a different color than the others. Even sent a video explaining why. Several calls. Left messages.
I already called and am trying to connect with someone. I am trying to be rational but am disappointed with the install. A hosta plant was stepped on, had a board laid on it, and leaves snapped. Additionally, a window was laid on our grass on a hot day and the grass under it is dead. Two garage windows were installed differently than what the sales guy communicated to me and the mess (including screws on the garage floor) were not cleaned up or communicated they needed to be swept up
I wanted a break down of the price. I wanted to know how much I would be paying for the window and the installation price. Champian windows would not give that to me.
Windows are extremely expensive
The installer was very nice and I think he did the best he could, however your support is AWFUL. I have been trying to get a hold of you all now for two days. Water is pouring in through our windows. I have spent over 2 hours trying to get through to customer service, once I did they said someone would call me back. This is a joke.
It was somewhat of a difficult installation and process. We are glad the sunroom is in place, but are still left with $1- 3 K in lawn restoration due to the mismanaged concrete installation. The footings were dug in the wrong place twice. The mound of clay was left on the lawn for months. The structure itself isn't even centered on the slab.
All of the people working at champion are top notch. The salespeople, the installers, the scheduler. What I found disappointing was that the colored windows (cherry in my case) did not come with a touch up pen. That one simple thing would have changed my experience from disappointing to exceptional. Instead, I had to wait weeks for someone to come and fix the spots that lost their coloring. It took many phone calls and much frustration to fix this easy problem.
Frequently asked questions about Champion Windows and Home Exteriors of Minneapolis
How is Champion Windows and Home Exteriors of Minneapolis rated?
Champion Windows and Home Exteriors of Minneapolis has a 4.3 star rating with 2,314 reviews.
When is Champion Windows and Home Exteriors of Minneapolis open?
Champion Windows and Home Exteriors of Minneapolis is open now. It will close at 8:00 p.m.