This profile has been claimed by the business owner or representative.
14574 Baseline Ave, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
I've been a member with them since they opened. There are pros and cons for sure. However, my reason for only two stars is because over a year ago I pointed out three machines that were not working. I have brought it up to them no less than 12 times and talk to at least six different people about it. One of them even a manager, who filled me in that much of the equipment they bought was used when they opened but she assured me that she would make sure they were fixed. That was six months ago. They do put a sign on it that I'... read more
Business response:
Hello Jose, We are sorry to hear of your frustrations with the amount of time it is taking to get our machines fixed. We assure you that our teams are working hard to get the work done as soon as possible. We appreciate your patience and understanding, and we look forward to getting things back up and running real soon. Kind regards, Chuze Fitness Member Services
This place is a dump. I don't know how often they clean but I would say once a month, maybe? I wouldn't suggest the hot tub unless you want to catch something. I mentioned to the staff several times and they just ignored me. I'm not sure if other locations are as bad but definitely stay away from this place. Poor management for sure.
Business response:
We regret seeing such a low score and would love to know why. Please email us at info@chuzefitness.com with some additional elaboration so that we can better address any concerns or shortcomings. We'd love to do better but will need your help to better learn. We look forward to hearing from you soon, Wendell.
Worst place ever these lady was constantly coughing around me I ask Nicely wear face mask safety not only her self by others being as we don't know she may have the virus she got mad told staff I was threatened her another Karen strike again all because I ask her stop coughing around me and staff didn't do anything mean while I keep getting harass by these women who isn't here to work out
Business response:
Hello Mike, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness Member Services
Gonna be honest. There are better gyms than this location. Its mostly a bunch of kids socializing and taking up the equipment. You can also find them just taking selfies by machines but not working out. Theyll play on their phones and not actually workout. Parking is terrible and theyre constantly breaking into the cars. There are people that actually wanna work out and not socialize but the staff doesnt seem to care much about that. I really recommend you check out a different gym this one pretty much sucks. 1 hr workout wi... read more
Business response:
Hello John, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness
I'm training for a marathon and after running 20 miles today We thought a dio in the jacuzzi would be great! My gym was closed today so I came with my brother as a guest to the Chuze in Fontana and my husband purchased a guest pass. We came dressed in our bathing suits and right off the bat the customer service was rude and unwelcoming. Once we were through the waiver signing and all the unwelcoming front desk experience we headed to the spa where they then proceeded to let me know I could not use the spa. Umm... It would ... read more
Business response:
Hello Lucy, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness
Probably like most gyms this gym loves to give out big contracts and make you pay the absolute most for this gym. First of all, they make it difficult to cancel your membership and once you do figure it out you'll be charged with a "cancellation fee". On top of that, they want you to forget about your account with them so they can keep charging you and eventually get you to pay another 50 dollars once the annual fee comes along. So whatever you do, don't waste your time here, and don't get stuck up in a gym contract that eve... read more
Business response:
Hello Cade, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness
Recommend to sign up to Chuze. Clean gym and great staff. The workout classes are the best and you have plenty of classes to choose from. However I'm very upset that I was kicked out of the private workout room at 9 pm so she can mop the floor. I said I thought you guys close at 11pm?? She's like yeah you can come back after I mop and it's dried, :( Why are you mopping and closing up at 9. That's a job to do around 1030 when it's time to clean and get ready to close. I was very upset and it interfered with my workout sessi... read more
Business response:
Hello Amber, Thank you for your review. We are sorry to hear that your workout was interrupted. Our closing teams have a list of tasks that must be completed prior to closing. We are sorry to hear that this interfered with your routine. We do hope to see you again real soon! Kind regards, Chuze Fitness Member Services
They Shld clean mop before they open at 6am like get yo asss to work at 530 bish n do ur job sucks that they b doing this morning and night tf
Business response:
Hello, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness
Brand new gym and lots of equipment. You definitely get a lot from your money's worth, especially if you get the premium as they provide access to hydro massage, sauna, tanning booths, theater, group classes, and more. This place could have been a 5 star gym, but the ladies in the front desk were rude. The guys were busy helping people, but these two ladies could care less about the customers. Not sure if it's due to laziness or lack of training or what. As a new member, I took my brother and some friends with me to encoura... read more
Business response:
Hello, Thank you for taking the time to provide us with your feedback. We apologize for the delay in getting back to you. We had a glitch in our Yelp account. We hope that your most recent visits have been better than the one described here. Please feel free to contact us directly at info@chuzefitness.com if there is anything further we can be of assistance with. Kind regards, Chuze Fitness Member Services
Chuze Fitness has a 4.2 star rating with 911 reviews.
Chuze Fitness is open now. It will close tomorrow at 12:00 a.m.