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Chuze Fitness
- Gyms
- Denver, CO
About this business
Location details
2253 S Monaco Pkwy, Denver, CO, 80222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Staff is kind but unhelpful. Went to cancel my membership but will still be charged for the next month because I didn't cancel within 10 days of my next bill date (I cancelled 7 days ahead instead- ridiculous.). This club has a lot of fees and agreements that I have put up with for the last year, including a year-long commitment clause. I have endured all of these without complaint. However, I am absolutely furious that I have to pay for an extra month of gym membership. I cancelled because I moved away. I explained this to ... read more
Business response:
Hello Grace, We're sorry to hear of your frustrations with your membership. We do our best to be completely transparent about the fees associated with your membership by including them in all of our pricing sheets as well as online. Additionally, our 10-day policy is outlined upon enrollment and included in the Terms and Conditions provided to you upon completion. We are sorry to hear that this information went amiss. We appreciate you leaving a positive comment for our Monaco team, and wish you the best of luck in you... read more
Cancellation is inconvenient. How about calling and giving basic information, last four of social, birthdate, phone text or something? Having to come in or get and email and send a signature! Who does this? We'll, maybe used car salesman and timeshare sales.
Business response:
Hello Dan, We're sorry to hear of your frustration with our cancellation policy. It is not our intention to make canceling difficult for any members. If you are still in need of assistance, please feel free to reach out to us directly at info@chuzefitness.com. Kind regards, Chuze Fitness Member Services
I have nothing good to say about this gym. They will do everything they can do rob you. Even about cancelling, they force you into a loop where you have to pay almost 2 months out on top of a $50 cancellation fee. I will not be returning.
Business response:
Hello Jake, We are sorry to hear of your disappointment. We try our best to make members aware of our policies by going over them during sign up and by posting signage around the gym. Again we are sorry that our facility did not meet your fitness needs. We wish you nothing but the best on your future fitness endeavors! Kind regards, Chuze Fitness Member Services
Tiny, cramped gym and never and room to exercise. updating my review because I'm sick of paying money and never having anywhere to workout, and the staff is super rude.
Business response:
Hello Pretson, We are sorry to see a review such as this one. We invite you to contact us at info@chuzefitness.com to further elaborate on your experience. We hope to hear from you soon. Warm regards, Chuze Fitness Member Services
The $10 membership is deceptive. I signed my teenage son up for the $10 a month plan. Initially had to pay a $70 enrollment fee and started paying $10 a month. But, 60 days later, I had to pay an additional $50 annual fee that goes with every membership. My son enjoys the gym and it seems nice, new and clean.
Business response:
Hello Matt, The charge you are referring to is your Annual Fee that occurs once per year for all Chuze members. The Annual Fee was set to be charged 60 after enrollment and each year thereafter in order to help ensure a low monthly membership rate. We do apologize if this Annual Fee was something you were not expecting to see. We aim to make sure all members are aware of their Annual Fee by going over it with you when you sign up, having you initial for it on the agreement, and by providing you with a copy of the agreemen... read more
Come on team! Stay up on your bathroom cleaning! I had to pick the LEAST nasty toilet. Check them every 30 min!
Business response:
Hello, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience at our Denver location. We will be sure to bring this to the attention to the management team onsite. Thank you again for your feedback. We hope to see you again soon! Kind regards, Chuze Fitness
They are not enforcing the Denver mask mandate and these patrons are not complying on their own. I'd say 25% of people are wearing masks (100% of staff, thank you for leading by example). I work in healthcare. If you're concerned about Covid, find a safer gym.
Business response:
Hello Susan, We appreciate you taking the time to reach out to us and are sorry to hear about this. We have additionally responded to you in a direct message addressing your concerns and hope to hear back from you soon. Kind regards, Chuze Fitness Member Services
Post Pandamic update: This gym used be really good but now one of the worst fitness clubs in Denver. As a 3 year member, I witnessed how the quality and costumer service at this branch of Chuze dropped. Mostly the staff are getting wilder and impolite and extremely sexist. I guess the management doesn't care anymore and just wanna meet the quota.
Business response:
Hi Mahdi! Thank you so much for taking the time to leave us such an amazing review! We are so excited to hear that you are enjoying the gym and all of the amenities and classes. We strive to make sure that we are the cleanest gym around and we are providing our members with a warm and welcoming experience. Thanks again for such positive feedback! Hope you have a great week!
This gym is was given a negative review by me and they took it down and said it violated standards. So what you are seeing here are reviews is the positives and not the negatives. I went to this gym once and quit after witnessing the atmosphere.
Business response:
Hello Justin, We appreciate you taking the time to reach out to us and are sorry to hear about this. Yelp does remove reviews that violate their terms and policies. While we can't speak on their behalf, we have additionally responded to you in a direct message addressing your concerns as they relate to Chuze and hope to hear back from you soon. Kind regards, Chuze Fitness
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.2 star rating with 1,643 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open at 6:00 a.m.