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Clairmont at Farmgate Apartments
- Real Estate
- Raleigh, NC
About this business
Location details
6301 Daybrook Cir, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just moved in on 7/10 The carpet was still wet . In the master bedroom the AC system leaked under the carpet. When you stand in the area the water bubble up. The apt smell stink from the damp odor from the carpet. There is a roach infestation in the whole apt. When the lights come off they come out like crazies !!! All over the apts . It's disgusting Roaches are coming out of the stove , the cupboards they are crawling on the walls the living room the wash room, second bedroom. The window wood frame in the second bedroom i... read more
Business response:
Hi Suzette, we are disappointed to hear about your negative move-in experience. We want you to be happy in your apartment and appreciate your feedback so we can work even harder for our residents. We were not aware of the AC leak and are looking into this with you. We work hard to keep our community beautiful and do offer complimentary monthly pest control. We will contact you to determine next steps ASAP. If anything comes up in the future you may submit maintenance requests online through the Resident Portal. We are alway... read more
So I gave these guys a deposit of $150 and then decided I no longer wanted to move into the apartments, I was told I will need to send a email canceling my request and the deposit will be mailed back to me. Today is 11/12/20 I canceled the request and sent the email on 9/14/20 and I still have not received MY money. I spoke with someone 2 weeks ago who said it would be here no later than 11/6/20, we're 6days passed that dead line and I've been extremely patient. It should not take months to get back to me seeming how it only... read more
Business response:
Hi Kira, we are sorry to see you've had a frustrating experience with us. Your check was refunded on October 16 and mailed to the address provided. If you have any questions or need further assistance please reply to the email we sent this morning. We are here to help.
Abdul F. We lived in this place for 3 years, and the first problem we had was cockroaches and an old carpet which we showed to the management on the move in week, they started treating the place, but did not help much because it is all over the units, finally when we decided to move out we where charged for damages so the cockroaches are damages we caused. and the carpet we told them from the beginning.. Any one moving in to this place be aware of this you will be surprised.
Business response:
Hi Abdul - thank you for taking the time to leave us your feedback. We're sorry to hear you weren't completely satisfied with your experience here. We appreciate residents' efforts to leave their units in the best possible condition. In some cases, though, we have to replace the flooring due to damages beyond normal wear and tear. We work hard to keep our community beautiful and as a reminder we offer complimentary monthly pest control for our residents. We encourage anyone interested in treatments to contact the office to b... read more
Frequently asked questions about Clairmont at Farmgate Apartments
How is Clairmont at Farmgate Apartments rated?
Clairmont at Farmgate Apartments has a 3.6 star rating with 281 reviews.
When is Clairmont at Farmgate Apartments open?
Clairmont at Farmgate Apartments is closed now. It will open tomorrow at 9:00 a.m.