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2901 Bertland Ave, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was completely impressed with Monet's professionalism and customer service
Business response:
Hi Naana, we really appreciate this! We always want to provide excellent customer service so this is great to hear.
Monet Gilliam was so polite and helpful in helping me getting me situated in my apartment, she has a sweet soul and I look forward to working with her throughout my journey
Business response:
Thank you for your review, Sonya! Your feedback means a lot to us.
Monet was amazing from start to finish She made my move in so easy She was so on point, answered every question Called back in a timely manner… She went above and beyond to make sure My move in day was easy!!!!! Thanks again Monet
Business response:
This is the best feedback, Monica! Thank you for sharing your experience & welcome home!
I submitted two maintenance requests on the Clairmont at Hillandale website on 9/27/23 and both repairs were done on 9/28. Wonderful customer service!
Business response:
We appreciate your feedback, Patricia!
The assistant property manager Monet was a kind and patient helper with our move in process thank you so much!
Business response:
Hi Brittani, thank you for taking the time to share your feedback and for choosing Clairmont at Hillandale as your new home!
Thank you monet Gilliam you was awesome and I hope you keep the good work.
Business response:
Hi Jasmine, we're so glad you had a great experience with our team! Thank you for your review.
Monet is absolutely delightful! I thoroughly enjoyed meeting and working with her in the short span of time required to conduct my pre-move-out inspection. She radiates positivity and is very helpful, kind, smart, and professional. She also invited me to craft night here at the complex and made me aware of other social events that the apartment is hosting, which was very thoughtful, and a great way to help build community. I look forward to working with her again in the future! I was thrilled to learn that Monet has been pr... read more
Business response:
Hi Tonya, this is wonderful to hear! Thank you for leaving such a kind review and for letting us know about your experience with Monet. We hope to see you again and wish you the best!
Maintenance was quick and friendly with their response for my Hot Water Heater. Great dealing with the staff here at Cairmont!
Business response:
Hi Roxy, thank you for your feedback! We're glad to hear your experience with our team has been great!
I moved to this property last week. Melissa and Monet were awesome in making the process as smoothly as possble. The community hidden, yet centrally located. The property is well maintained. My apartment is very spacious and was move in ready. (This is not the case for all applicants). I'm looking forward to my stay here.
Business response:
Hi Gwendolyn - thank you for your kind review! We're happy to hear you had a great experience with Melissa & Monet & that you love your apartment!
Clairmont at Hillandale Apartments has a 4.4 star rating with 296 reviews.
Clairmont at Hillandale Apartments is closed now. It will open tomorrow at 9:00 a.m.