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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,499 reviews
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E.Chea's profile image
6 years ago

"The right family car!" I recently added two more additions to our family and our sedan just couldn't keep up. Cody helped my family find a bigger car to suit all of our needs! 

H2Oguy25's profile image
6 years ago

"Good experience" Everyone from the Salesman to the finance manager was exceptionally nice. I always dread the car buying experience, but they made it a pleasant experience. Brian, the salesman was very knowledgeable and answered all my questions and took really good care of me from beginning to end. Thank you for everything. 

Carmom's profile image
6 years ago

"car purchase" Derrick Urban helped me pick out a car for my son. He was very knowledgeable about all types of cars. He has a passion for cars and is very friendly and easy to work with. I felt like he really cared about helping us find the car for us. He was very trustworthy and did not pressure us at all. Ben Myers is extremely friendly and fair. He helped us settle on a final price and manages a great dealership! We didn’t feel pressured with buying extras. We really felt like we could trust him, too. 

j2thegt's profile image
6 years ago

"Pressure free buying experience!" I purchased a new car from another dealer less than a year ago and was suffering buyers remorse. I started browsing on line for what a really wanted, a small suv. I found several I liked on Cleveland Fords website. Not thinking it was going to be possible to trade so soon I decided just to go look anyway. My Sales man Brad, called me and I was on my way. When I arrived he had the suv pulled up front and the air on ready for me to give it a spin, nice and cool and ready to go! He was very ni... read more

katherinej's profile image
katherinej 
6 years ago

"Car purchase" I was very impressed with Shaun Kessler. He called me and sent me a video of the car I was interested in. When I returned his call, he told me that J D Catlett would be contacting me. J D called me and arranged the time for me to test drive the car. Excellent Customer service. I purchased the car that day. I would like to add since that day they have called me to see if I was still pleased. I have not had a chance to call them back, but to me that is Customer service at it's best. My sister is looking for a ca... read more

bartandtash's profile image
bartandtash 
6 years ago

"Positive Car Buying Experience " After researching online, we went to see a specific vehicle. The entire team at Cleveland Ford was easy to work with and willing to help us leave with the vehicle we wanted. 

Cbbrow4945's profile image
Cbbrow4945 
6 years ago

"Excellent Customer Service " I came in a couple days ago to discuss the possibility of trading my current F-150 for a different one in hopes of getting a better monthly payment. Brad Doty assisted me and was excellent to work with. He knew exactly what I wanted and why. I didn’t make a trade that day, but they’re bringing in another truck for me to look at that’s currently located at another lot. I can’t say enough about the excellent customer service I experienced from Brad and Cleveland Ford. 

srmartintn's profile image
srmartintn 
6 years ago

"Excellent Customer Service for Vehicle Service" My vehicle is approaching 100,000 miles and it was time to get specific maintenance performed. Mr. Crubaugh took my phone call when I was comparison pricing the work. After I told him I was looking for a 100,000 mile service package he politely suggested a number of services to have performed. I have not always had my vehicle serviced at this location, so he did not know the services already done. After informing him of the work done recently on the vehicle he worked on puttin... read more

Rslocumb's profile image
6 years ago

"Good job" Frank did a great job!! He was professional, and handled the sale like a pro! Very comfortable and inviting setting. I’ll recommend to friends in Dalton. 

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,499 reviews. 

When is Cleveland Ford open?

Cleveland Ford is open now. It will close at 7:00 p.m.