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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Truck Shopping for Our Son" My wife, my son and myself were only able to arrive at 5:00 pm do to our schedules. John Yow was a pleasure to work with on our trade in. He had to stay with us till 8:30 pm on two consecutive nights to achieve a deal. We greatly appreciated his willingness to help get the monthly payments at a reasonable amount for our son to afford . I will gladly recommend John to others.
"They made the numbers work!!" My husband and I had in mind a few vehicles we had seen on the website, so when we arrived, we were met by John Yow. John let us test drive the SUV's we were interested in and he was very knowledgeable and answered all our questions about each vehicle we test drove. He wasn't pushy and didn't try to influence our decision. My heart was set on one SUV in particular. At first, it didn't look like we could get the numbers to work, because of negative equity in our trade, but Robert and Kevin made ... read more
"I felt appreciated" Brad Doty was on the ball to send me a video and general manager called to follow up in case I had questions. I felt appreciated and not ignored being a female customer. From sales to finance, everyone involved in making a sale complete worked as a team and made it a positive experience. (Fun staff!)
"Good customer service " HE was a very helpful and polite dealer. He was accommodating and constantly making sure we were ok. If I could give only him a rating it would be 5 stars. However the dealership itself would only receive 2 stars. We drove 3 and a half hours to get a car that was priced decently. In the pictures it only showed one flaw a fading of color on the front bumper. However after seeing the car it had a deep and large scratch that appeared to have been keyed too the car and a dent on the front. Neither of the... read more
"Great service in Sales, Finance/Delivery process lacking" JD Catlett was my salesman and he was fabulous, went above and beyond what was necessary. When I had to come in later in the day for a test drive, he made arrangements to ensure another salesperson was available and waiting on me - Chris Day who was also excellent. Communication and service at the preowned lot was awesome. Service in Finance at the new car lot was another story. Extremely long waits, very little communication, and lack of courtesy shown to the salesp... read more
"My experience purchasing my new car. " I purchased a car a few weeks ago at Cleveland Ford. Cody Roberts was my salesman. He was very friendly and helped out in any way he could with my new vehicle.
"Purchase of our new F150 XLT Supercrew Truck" Several people were involved with our purchase, but JD Catlett and John Yow worked together as our sales professionals. They both met us with a friendly welcome and were very helpful as we, my wife and I looked for the vehicle to purchase. I would recommend them to others for their kindness, professionalism and knowledge of the vehicles. Thanks guys, Barry & Cindy
"I really appreciated Shaun's hands on help" I really appreciated Shaun's hands on help. Destiny was very attentive, and Frank came to my house for one of my trades for very personal service. I would definitely recommend this team.
"Great experience with Brad Doty" I was looking to trade my Tahoe and Brad did everything he cld to help me and was very honest. I ended up not trading but Brad went to great lengths to make sure I made the right decision. That is very appreciated because most people wld have said anything just to make a sale. I’m looking forward to dealing with him again in the future.
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.9 star rating with 9,244 reviews.
When is Cleveland Ford open?
Cleveland Ford is open now. It will close at 7:00 p.m.