This profile has been claimed by the business owner or representative.
937 Brown St, Liberty, MO, 64068, United States
Get directionsGreat experience. My original appointment was cancelled which in today’s world was ok. On the day of my second appointment I got another cancellation text. I called and the representative I spoke to looked into the issue and OWNED the error as a company oversight. They told me that if the company had to cancel a service the client is given priority for follow up maintenance service. They made it work and sent Charlie out as previously schedule with no problems. The customer service is what impressed me more than anything. So... read more
Business response:
Thank you for sharing your experience, Paula. Owning errors and making things right matters to us. We're glad Charlie and our team delivered.
Friendly and courteous. Appreciated their attention to the job.
Business response:
Thank you for sharing your kind words, Linda. We are glad our team's friendliness and attention to the job made a positive impression.
Exceptional service. Technician was professional and extremely friendly and helpful. Answered all of our questions.
Business response:
We are pleased to hear our technician provided exceptional service and answered all your questions. Thank you, Richard & Carol!
On time, pleasant service, outstanding as always!
Business response:
Thank you for your review. On time and pleasant service is what we aim for. We appreciate your continued trust in us!
Jaret did a great job; he is very knowledgeable and polite.
Business response:
Your positive feedback about Jaret being knowledgeable and polite means a lot. We'll be sure to share this with him!
The crew did a great job. The unit is working great. Thank you
Business response:
We are thrilled to hear the crew did a great job and the unit is working great. Thank you, Charles!
Mason was awesome. Polite, friendly and knowledgeable. 100%
Business response:
Your positive feedback about Mason being polite, friendly, and knowledgeable means a lot. We'll make sure he knows!
He was pleasant, efficient and skilled. Can’t ask for much better service.
Business response:
Thank you immensely for sharing this. Pleasant, efficient, and skilled — that's exactly the service we aim to deliver every time.
Jason was excellent technician !
Business response:
We are thrilled to hear Jason delivered excellent service. We'll make sure he knows his work is appreciated!
Climate Control Heating, Cooling & Plumbing has a 4.7 star rating with 2,871 reviews.
Climate Control Heating, Cooling & Plumbing is open now. It is open 24/7.