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937 Brown St, Liberty, MO, 64068, United States
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Business response:
Thank you for letting us know. We're glad we could arrive quickly and resolve the issue for you, Tom & Jeanine.
Shout out to Josh and Andrew for their work on our HVAC system. We are in the middle of a major heat wave and have an older system that we purchased from Climate Control back in 2012. Andrew and Josh were very thorough in reviewing our options and gave us time to make a decision. We chose to repair the existing system, and the part was not readily available, so Josh provided a temporary one room portable air conditioner so that we had something to cool our bedroom and could get sleep. We would not have made it through the ni... read more
Business response:
Thank you for sharing! Josh and Andrew's thoroughness and the portable air conditioner solution during the heat wave reflect our commitment to your comfort.
I spoke with Ashley when a called for service. On one of the hottest days this year, our AC unit quit running. Ashley was so very helpful scheduling the repair. The service man quickly and professionally resolved the failure. Thank you both for your help.
Business response:
Thank you for your review. We're glad Ashley and our technician provided helpful, professional service during a difficult time.
AC not blowing cool. Service tech was polite, courteous. After explaining his plan to address, he confirmed that the work was covered by warranty / plan. Also provided addl potential products and services that Climate Control offers. Great young representative
Business response:
We are grateful for your kind words about our tech. Glad the warranty covered your AC issue and the service met your expectations, Chris!
We are very hopeful that Jonathan, from Climate Control, has fixed our problem at last. Our AC has been giving is technical difficulties the past 5-6 days. Keeping our fingers crossed this time.
Business response:
We are honored to hear Jonathan addressed your AC issues. We hope everything continues to work perfectly for you, Richard & Carol!
We had our A/C tuneup visit last week. We were very pleased with the young man! He explained the tuneup to us and answered all our questions! Nice to work with! Friendly and knowledgeable! Thanks Curtis & Judy Taylor
My tech, Jack Dennis, was one of the nicest young men I have ever met! Very knowledgeable, professional and pleasant.
Business response:
Thank you for taking the time to share this! We're proud Jack Dennis delivered such a knowledgeable and professional experience.
Don was true honest professional. No surprises and quality workmanship.
Business response:
Thank you for your wonderful feedback, Ken. Don's honesty and quality workmanship truly reflect our commitment to no surprises for every customer.
Tech was very knowledgeable and efficient. Answered all of our questions and concerns about our unit.
Business response:
Thanks for sharing this, Margie & Clarence. We're glad our tech was knowledgeable, efficient, and addressed all your questions and concerns.
Climate Control Heating, Cooling & Plumbing has a 4.7 star rating with 2,871 reviews.
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