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COIT Cleaning and Restoration

4.5

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Location details

1615 W 12th Pl, Tempe, AZ, 85281, United States

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4.51,731 reviews
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Kathy P.'s profile image
Kathy P. 
rating
9 years ago

I can only give Coit one star and that is because of my dealings with Mike Petito, Operations Manager. I hired Coit to clean and reseal my limestone flooring, which is installed throughout my home. Shortly after the workers started cleaning the floors I noticed they were using Zep Heavy Duty Floor Stripper. I questioned the product and asked if that wasn't an acidic and was told it was a safe product to use.. . they use it all the time. When the floors were done, they looked horrible - they are dull and dirty looking... read more

Linda Z.'s profile image
Linda Z. 
rating
10 years ago

We will not refer this business to anyone. We just had the inside of our house finished being painted 2 weeks ago so we decided to use COIT for our carpet cleaning needs. The technician did show up on time. He wasn't wearing an ID badge that we saw. He was in uniform I guess. We needed the carpet cleaned in the closets as well as the entire house. He stretched the carpet that we needed done. That was about the best as far as the entire job went. He didn't clean the closets, he went through the motions of cleaning them, ... read more

Sue K.'s profile image
Sue K. 
rating
10 years ago

This is the 2nd time I used Coit. The first time I was happy with the tile grout and carpet cleaning but they were late. Today I had a confirmed window from 9-11am. At 11 when they weren't there I called to check in. I was told my appointment had been changed from 12-2pm. They forgot one very important detail which was to inform me the customer! I had changed my work schedule to go in late which was a waste of a day and now have to reschedule. I did get an apology but that was about it. Hope they show up. 

Mike G.'s profile image
Mike G. 
rating
11 years ago

On scale of 1 to 10 with 1 being the best cleaning ever. I give Coit a 5. Some areas are better than others in the house. I felt they gave me the song and dance with the price(1/2 off) One price with the estimate and another after the cleaners showed up, I was behind the 8 ball and had no choice. PRICE WAS TOO HIGH FOR THE JOB THAT WAS DONE. We will never use them again. 

Chris R.'s profile image
Chris R. 
rating
11 years ago

For a non-professional, rush job where you might end up with rude tech, call Coit. I'm glad it was 40% off, but it was still waaaaaay overpriced. The first guy who came out was pleasant, but was loathe to move any furniture, and was content to just clean around stuff and clear out. He did move furniture piece by piece, as I asked him. Nothing I wanted moved took two people, and I had moved everything off said pieces. There was a huge stain that was left, that he did not mention. When I pointed it out to him, he said it... read more

Todd H.'s profile image
Todd H. 
rating
11 years ago

Like one of the other reviewers, they ignored me. There's an urban legend about why Lillie Hitchcock Coit designed the tower shaped the way it is. 

Greg R.'s profile image
Greg R. 
rating
11 years ago

It is true that they are rather pricey but the service I got from my technician, Juan Rodriguez, was frickin' awesome! He took the time to explain everything and kept me and my wife informed as he went along. He actually did the work of two people! If anything, COIT might want to consider utilizing a two-tech system in order for me to highly recommend them. Price is high because of their guarantee. My main concern is that our job was definitely a two-person gig. More technicians on the job would likely alleviate some o... read more

Cindy O.'s profile image
Cindy O. 
rating
12 years ago

had a rep out yesterday to give me an estimate on my area rug & runner. Both a wool blend & very expensive. Rep came in w/an attitude - measured both rugs, said "I assume these are synthetic?", (how rude for him to say that without asking me) asked if he could sit down, mumbled under his breath as he was plugging in figures on his calculator, kept asking me if there were any other products I needed since they had this "50% sale going on". The figure he presented me was twice the price as I got 2 years ago - so much for the 5... read more

Cindy K.'s profile image
Cindy K. 
rating
12 years ago

I called Coit and was very explicit about the carpet that they were going to clean. They were badly soiled and my son's small dog was peeing on the carpet. I was told it would cost $125-$150. When they came, the cost was changed to $212. Typical bait and switch tactic. Very expensive for a small 1 bedroom apartment. Would not recommend. 

Frequently asked questions about COIT Cleaning and Restoration

How is COIT Cleaning and Restoration rated?

COIT Cleaning and Restoration has a 4.5 star rating with 1,731 reviews. 

When is COIT Cleaning and Restoration open?

COIT Cleaning and Restoration is open now. It is open 24/7.