COIT Cleaning and Restoration

Mark C. 

on Yelp

8 years ago

Over priced for what they do even with the 40% off Had chair and sofa cleaned plus ductwork including blower fan and coils cleaned paid a total of $728 After the sofa was streaked you could see the areas missed and fabric was crusty When I initially inquired about the duct cleaning they said that they registers would be removed and cleaned. I had already removed them cleaned them and repainted the frames so that was not needed. I assumed they would have something professional to seal the register openings. What they used was... read more

Jen C. 

on Yelp

8 years ago

My husband called and set up an appointment in which they told him it would be 160. When the techs got there they told me it would be 210. If I wanted scotch guard or deordorizer it would be an extra 100.00 per service. I only had my couch and love seat cleaned. They went extremely fast (in and out in probably 15 min). We didn't notice how many spots they missed until it dried a few hours later. I would not recommend this company at all. You are better off renting a rug doctor from Walmart and getting the upholstery attachm... read more

Kathy M. 

on Yelp

8 years ago

I made an appointment for 4:30 p.m. today. This morning at 6:45 a.m., I got a call from someone at Coit and he said he would be out at 1 p.m. I told him I worked and that I had an appointment for 4:30. He said he would see me then. Left work early to get home to meet him and he didn't show up. I called and talked to a lady whose response was "Yeah, he didn't make it. Sorry about that." Needless to say, I'll be calling someone else. 

Jane L. 

on Yelp

9 years ago

Booked appt over phone. 3 rooms for $125.00. No mention of size of rooms. My house is NOT large. Booked a date and time. A coit man shows up early, 3 hours. Changes bid to $181.00. I have a dining table in living room so counted that as two separate rooms although it is just one room. Was to do that room and two bedrooms, not large. I suggested we omit one of the bedrooms so our total would be 3 rooms with his dividing the living room into 2 rooms and he then quoted $141.00 I showed him the door. It really was a switch and ... read more

B G. 

on Yelp

9 years ago

If I could leave no stars, it would be a perfect review of these guys. I set up an appointment at least a week in advance to have my vacant new house carpet and tile cleaned. I was given a time of between 10am and 1 pm. I received a confirmation the night before by phone. I arrived at my empty home around 9am waited till 11 and called Coit to make sure they had my cell number the girl assured me she would make sure the tech had it. I waited until 1:15 called the office and was advised that the tick had called in sick and the... read more

Lindsay R. 

on Yelp

9 years ago

DON'T BOTHER!!!! HORRIBLE CUSTOMER SERVICE!!! They told me they would be coming out BETWEEN 10 and 11am a week in advance. So I prepared for that time. The day before it was time for them to come out, they decided to call me and say actually it's going to be BETWEEN 8 and 9 am. when they got there. I said okay that's fine even though I wasn't happy with them changing the time last minute. I was thinking they would be there around 8:15-8:30am.They came out right at 8 o'clock and then gave my mom a call at 8:03 because I didn'... read more

Kathy P. 

on Yelp

9 years ago

I can only give Coit one star and that is because of my dealings with Mike Petito, Operations Manager. I hired Coit to clean and reseal my limestone flooring, which is installed throughout my home. Shortly after the workers started cleaning the floors I noticed they were using Zep Heavy Duty Floor Stripper. I questioned the product and asked if that wasn't an acidic and was told it was a safe product to use.. . they use it all the time. When the floors were done, they looked horrible - they are dull and dirty looking... read more

Linda Z. 

on Yelp

10 years ago

We will not refer this business to anyone. We just had the inside of our house finished being painted 2 weeks ago so we decided to use COIT for our carpet cleaning needs. The technician did show up on time. He wasn't wearing an ID badge that we saw. He was in uniform I guess. We needed the carpet cleaned in the closets as well as the entire house. He stretched the carpet that we needed done. That was about the best as far as the entire job went. He didn't clean the closets, he went through the motions of cleaning them, ... read more

Sue K. 

on Yelp

10 years ago

This is the 2nd time I used Coit. The first time I was happy with the tile grout and carpet cleaning but they were late. Today I had a confirmed window from 9-11am. At 11 when they weren't there I called to check in. I was told my appointment had been changed from 12-2pm. They forgot one very important detail which was to inform me the customer! I had changed my work schedule to go in late which was a waste of a day and now have to reschedule. I did get an apology but that was about it. Hope they show up.