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COIT Cleaning and Restoration

4.5

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Location details

1615 W 12th Pl, Tempe, AZ, 85281, United States

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4.51,732 reviews
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Victoria S.'s profile image
Victoria S. 
rating
4 years ago

I would not recommend for the following reasons: It was very difficult to reach the man in charge- Jeff Skrypek. I was not given any invoice totaling the costs until I repeatedly called over and over because the work was starting and I wanted to be on the same page about what was owed. -Then I was given incorrect information for a total amount for the bill over voice mail and through email repeatedly. Jeff Skrypek and Debra Hall, the secretary, could not seem to get on the same page to give me the correct numbers and it wa... read more

Aaron S.'s profile image
Aaron S. 
rating
4 years ago

Wanted to get the air-ducts cleaned in our four-level home. COIT came out and provided and estimate (over $900), but we went ahead and made an appointment for the next morning. At 11:50 I called COIT to ask if they were still on the way, and was told that the appointment hadn't been booked. Okay.... So I made another appointment for the next day between 11:00 and 1:00. At 12:50 I called COIT to ask if they were still coming and was told that the service window was between 12:00 and 2:00, which was wrong. I told them that I w... read more

Kelly M.'s profile image
Kelly M. 
rating
4 years ago

It was easy to book an appointment and they give you an estimated time that they will arrive the day before. The cleaner was professional. As far as carpet goes it was a basic shampoo clean with the option to add deodorizer and stain resistance which we didn't opt for because the price significantly goes up. We had about 1000 sq ft. of carpet and it was so wet when he was done which only took him 1.5 hours and it took 24 plus hours to dry. The carpet is now crusty because he left it so wet. I would not recommend using Coit. ... read more

Nicole G.'s profile image
Nicole G. 
rating
4 years ago

Called to request a quote, we provided them with the square footage of our home. A quote was given over the phone and we approved of the cost. When the technician, Juan, arrived he told us it would be higher than what we were quoted over the phone. The square footage didn't change so not sure why he increased our price. We decided not to proceed with services due to the inaccuracies. 

Adara R.'s profile image
Adara R. 
rating
5 years ago

Hey y'all I would like to share my story going through this company. I hired COIT a couple days ago to do my hard wood floor the total was 1400 but since they had a 40% off I only paid 800. That includes kitchen, dining room, and master bed. I didn't get to see the end result for a couple hours because only my boyfriend was home. There was residue steaks all over the flood. I call and they say they will be out here Monday to clean it. The Technician arrived and I showed him the floor and his response was "well did you get a ... read more

Rosa C.'s profile image
Rosa C. 
rating
6 years ago

if i could put zero stars i would. very unprofessional customer service. technicians come in smelling like smoke. hoses damaged the corners of my walls and management didnt do anything. huge rip off and not paying for. 

Iva C.'s profile image
Iva C. 
rating
6 years ago

Called Coit to have them come out and clean my air ducts. I came home to a huge mess through out my home. I had dirt through out the back of my house were my five bedrooms and two bathrooms are. Dirt in pic below is in my master bedroom but best believe it was in my other four rooms and master-bathroom. I had dirt all over my king size comforter (bed is not located near vent) this is a dry clean only comforter. I have a shaggy area rug under bed that I attempted to vacuum but had to stop because it sounded like I was sucking... read more

Carey G.'s profile image
Carey G. 
rating
7 years ago

Apparently, COIT does not need nor want my business. I had scheduled their free estimate to take place on 1/2/19. When I made my appointment, they indicated someone would contact me on 12/31 to let me know the time and they noted that I requested the latest appointment possible and she said they would try to accommodate. 12/31 came and went without contact. I reached out on 1/2/19 around 9:00am to check the status. The COIT representative said they would be there between 12-3. This was not the latest appointment and s... read more

Patrick H.'s profile image
Patrick H. 
rating
7 years ago

Service was high priced. Hired another company after they left to finish what they couldn't do. Seemed like the team didn't want to work. If you want service like this. Call them. 

Frequently asked questions about COIT Cleaning and Restoration

How is COIT Cleaning and Restoration rated?

COIT Cleaning and Restoration has a 4.5 star rating with 1,732 reviews. 

When is COIT Cleaning and Restoration open?

COIT Cleaning and Restoration is open now. It is open 24/7.